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Capitol Complex Telephone System (CCTS) Directory
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Last updated: September 22, 2023
Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.
See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.
HEALTH AND HUMAN SERVICES COMMISSION
4601 W. Guadalupe St. 78751
P.O.Box 13247 78711-3247
www.hhsc.state.tx.us
Agency code 529
EXECUTIVE COMMISSIONER OFFICE
Receptionist..........................................................512 424-6500
Executive Commissioner.....................Young, Cecile..............512 424-6502
Special Assistant..........................Prifogle, Marissa..........512 424-6535
Executive Clerk............................Crumley, Susan.............512 424-6544
Chief of Staff.............................Hendrix, Kate..............512 424-6502
Correspondence Specialist..................Rana, Divya................512 424-6950
Director of Strategic Initiatives..........Reed, Joey.................512 450-8349
Director of Operations Strategies..........Longley, Joey..............737 272-8010
Chief Counsel..............................Ray, Karen.................512 424-6614
Executive Assistant........................Duhon, Crystal.............512 487-3368
Deputy Chief Counsel.......................Deal, Nycia................512 424-6511
Staff Services Officer.....................Gonzales, Erica............512 407-3292
Director of Strategic Operations...........Poser, Adam................512 484-6928
Chief Ethics Officer.......................Reisman, David.............512 429-1987
Chief Audit Executive......................Guerrero, Nicole...........512 428-1953
Executive Assistant........................Williams, Sha'dae..........512 487-3354
CHIEF PUBLIC AFFAIRS OFFICE
Chief Public Affairs Officer...............Kemp, Hailey...............512 487-3387
Executive Assistant........................Balandran, Tracie..........512 424-6887
Director, Government &
Stakeholder Relations.....................Connors, Jonathan..........512 487-3300
Staff Services Officer.....................Prince, Patricia...........512 487-3350
Director, HHS Communications...............Nelson, Dave...............512 424-6951
Chief Communications Officer...............Anderson, Kelvin...........512 424-7526
Chief Press Officer........................Mann, Christine............512 424-6951
Press Office..........................................................512 424-6951
Director, Office of the Ombudsman..........Schwartz, Joel.............512 706-7281
Consumer Complaints and Inquiries.....................................877 787-8999
Legislative Office Complaints &
Inquiries............................................................512 706-7219
CHIEF PROGRAM & SERVICES OFFICE
Chief Program and Services Officer.........Alletto, Michelle..........512 707-6100
Chief Program and Services Officer.........Lester, Molly..............512 462-6384
Director, Veterans Services Coordination...Keesling, Tim..............512 490-3190
Director, Disability Services
Coordination..............................Benitez, Clair.............512 574-6773
Disability Service Coordinator.............Medina, Roxann.............512 462-6518
Director, Aging Services Coordination......Riley, Holly...............512 438-4293
Program Support Services...................Durham, Patricia...........512 438-2057
Director, Operations..................................................512 375-0833
Deputy Commissioner, Access &
Eligibility Services......................Salter, Wayne..............512 206-5321
Senior Staff Director.................................................512 206-5897
Business Operations Manager................Fosque, Charmaine..........512 206-4765
Deputy Associate Commissioner,
Community Access.....................................................512 206-5357
Deputy Associate Commissioner,
Eligibility Operations....................D'Aiuto, Bill..............512 438-2667
Deputy Associate Commissioner,
Disability Determination Services.........Wolfe, Mary................512 437-8888
Associate Commissioner,
Finance and Contract Operations...........Biesert Smith, Julie.......512 206-4697
Deputy Associate Commissioner,
Strategic Innovation & System Support.....Shepherd, Monica...........512 206-4754
Deputy Associate Commissioner,
Program Policy............................Davis, Hilary..............512 206-5565
Deputy Associate Commissioner,
Strategic Engagement & Employee Support...Shumaker, Rachel...........512 206-4776
Deputy Executive Health, Developmental &
Independence Svcs Commissioner.......................................512 438-4517
Deputy Associate Commissioner,
Rehabilitative & Social Services..........Perez, Joe.................512 438-4517
Deputy Associate Commissioner,
Specialty and Family Services, Acting.....Starkey, Crystal...........512 206-5646
Associate Commissioner, Health &
Development Services......................Rodgers, Lindsay...........512 776-3020
Director, Early Childhood Intervention
(ECI).....................................McGrath, Dana..............512 776-4324
Director, Women, Infant,
& Children (WIC)..........................Curtis, Edgar..............512 341-4563
Director, Office of Independence
Services..................................Rowe, Keisha...............512 438-3128
Director, Office of Deaf &
Hard of Hearing...........................Breslow, Lori..............512 410-6556
Director, Office of Guardianship
Services..................................Berumen, Rosa..............512 438-5607
Women's Health Coordinator.................Borges, Joy................512 438-5612
Associate Commissioner,
Procurement & Contracts...................Windbigler, Grace..........512 776-7453
Deputy Executive Commissioner,
Intellectual & Behavioral Health Svcs.....Gaines, Sonja..............512 487-3414
Staff Services Officer.....................Walker, Robert.............512 462-6294
Mental Health Coordination.................Harvey, Courtney...........512 380-4322
Community Services Deputy Executive
Commissioner..............................Turner, Haley..............512 438-3177
Behavioral Health Services.................Ita, Trina.................512 206-5145
IDD-BHS Contract Operation.................Swan, Roderick.............512 424-6778
Director, Cross Divisional Coordination....Saldivar, Nora.............512 424-6912
Deputy Executive Commissioner,
Medicaid & CHIP/Services..................Stephens, Stephanie........512 428-1906
Staff Services Officer.....................Schultz, Philip............512 424-6854
Deputy State Medicaid Director.............Zolkosky, Emily............512 424-6767
Deputy Associate Commissioner,
Policy & Program..........................Erwin, Michelle............512 707-6117
Staff Services Officer.....................Walker, Robert.............512 462-6294
Associate Commissioner for Managed Care....Kelley, Shannon............512 462-6347
Deputy Medical Director....................Van Ramshorst, Ryan........512 491-5604
Deputy Associate Commissioner,
Operations................................Scheib, Katherine..........512 462-6382
Deputy Associate Commissioner, Quality
and Program Improvement...................Mays, Valerie..............512 670-6994
Director of Healthcare Quality,
Analytics, Research Coordination & SupportBlanton, Jimmy.............512 380-4371
Deputy Associate Commissioner, Program
Enrollment & Support (Interim)............Aguirre, Fabin.............512 438-2482
Health and Specialty Care System...........Schalchlin, Scott..........412 438-3034
Executive Assistant........................Schock, Becky..............512 438-3034
Director of Policy and Communication.......Zemanovich, Lesley.........512 673-6016
Associate Commissioner, State Hospitals....Bray, Tim..................512 206-5336
Executive Assistant......................Trevino, Diana.............512 206-5177
Associate Commissioner, State
Supported Living Centers.............................................512 438-4550
Executive Assistant........................Fosque, Charmaine..........512 206-4765
CHIEF POLICY AND REGULATORY OFFICE
Chief Policy and Regulatory Officer........Dixon, Jordan..............512 424-6932
Special Assistant..........................Gaona, Cynthia.............512 424-6626
Deputy Executive Commissioner,
Compliance and Quality Control............Riley, Chad................737 867-6509
Deputy Executive Commissioner,
Policy & Rules............................Elliott, Libby.............512 969-1026
Deputy Executive Commissioner,
Transformation & Innovation...............Hair, Misti................737 203-7175
Special Assistant..........................Vargas, Veronica...........512 407-3271
Deputy Executive Commissioner,
For Performance...........................Green, Calvin..............737 867-8724
Director Special Projects..................Vedlitz, Katy..............512 424-6962
Director of Research and Evaluation........Dillon, Daniel.............512 428-1951
Deputy Executive Commissioner,
For Regulatory Services...................Pahl, Stephen..............512 243-4963
Associate Commissioner Operations,
Support...................................Glenn, Lisa................512 487-3430
Complaint and Incident Intake,
Records Management........................Whiddon, Kara..............512 438-3522
Associate Commissioner, Enforcement........Kintzer, Corey.............512 627-1183
Associate Commissioner,
Child Care Licensing......................Shaw, Jean.................512 438-3243
Associate Commissioner,
Long-term Care Regulation.................Dionne-Vahalik, Michelle...512 438-5261
CHIEF FINANCIAL OFFICE
Chief Financial Officer....................Wood, Trey.................512 707-6080
Executive Assistant........................Crabtree, Jessica..........512 424-6522
Deputy Chief Financial Officer.............Matthews, Christopher......512 424-6612
Staff Services Officer.....................Barrera, Irene.............512 424-6629
Director, Federal Funds....................Kane, Rachel...............512 424-6663
Director, Accounting.......................Reed, Paula................512 407-3282
Deputy Director, Accounting................Raines, Trinity............512 424-6907
Deputy Director, Accounting................Schneider, David...........512 438-5392
Director, Actuarial Analysis...............Butler, Rachel.............512 462-6219
Deputy Director, Actuarial Analysis........Joyner, Michael............512 462-6221
Director, Budget Management................Pickens, Justin............512 424-6632
Deputy Director, Budget Management.........Hamilton, Gary.............512 424-6959
Deputy Director, Budget Management.........Jasik, Ray.................512 737-8615
Deputy Director, Budget Management.........Shanahan, Stephanie........512 484-6944
Director, Forecasting......................Ghasemi, Michael...........512 424-6640
Deputy Director, Forecasting...............Estrada, Michael...........512 424-6569
Deputy Director, Forecasting...............Yi Chan, Hsiu..............512 424-6628
Director, Fiscal Program Coordination.................................512 424-6522
Executive Assistant........................Crabtree, Jessica..........512 424-6522
Director, Payroll, Time, Labor and Leave...Markl, Mike................512 706-7325
Business Operations Manager................Pratt, Theresa.............512 706-7346
Deputy Director, Payroll, Time, Labor
and Leave.................................Gregory, Mickey............512 706-7338
Director, Provider Finance.................Grady, Victoria............512 730-7450
Deputy Director, Provider Finance..........Wolfe, Megan...............737 867-8650
Deputy Director, Provider Finance..........Ellison, Brooke............737 867-8699
CHIEF OPERATING OFFICE
Chief Operating Officer....................McCreary, Maurice..........512 424-6860
Executive Assistant........................Woods, Susan...............512 424-6618
Senior Policy Advisor to the
Chief Operating Officer...................Niles, Roland..............512 424-6618
Deputy Exec Comm for Info
Technology/Chief Info Officer.............Blanco, Ricardo............512 424-6618
CIO Office Manager.........................Vital, Demita..............512 424-6601
Deputy Chief Information Officer...........Jordan, Cassie.............512 243-4989
Deputy Executive Commissioner,
Procurement and Contacting Services.......Molina, Kay................512 406-2451
Executive Assistant........................Dechene, Eva...............512 406-2615
Director, Contract Management Support......Eaton, Marilyn.............512 406-2615
Associate Commissioner,
Procurement Administration................Martinka, Rebecca..........512 406-2477
Deputy Associate Commissioner,
Business Operations.......................Garvey, Glenn..............512 406-2637
Deputy Associate Commissioner,
Complex Purchases.........................Rubin, Amy.................512 406-2516
Deputy Associate Commissioner, Goods.......Parker, Kelly..............512 406-2497
Director, Grants...........................Webb, Reilly...............512 406-2406
Executive Assistant........................Davila, Rosie..............512 406-2438
Deputy Executive Commissioner, For
System Support Services..............................................512 424-6851
Executive Assistant...................................................512 424-6851
Director, Emergency & Risk Management......Cook, Russell..............512 438-2342
Associate Commissioner, Business and
Regional Services.........................Williams, Otis.............512 420-2887
Executive Assistant.......................Powell, Mary...............512 420-2889
Operations and System Support.............Benestante, Wendy..........512 424-6498
Staff Services Officer....................Harshbarger, Lieschen......512 487-3451
HHS Records Management Officer............Alexander, Jennifer........512 424-6622
Director, HHS Human Resources.............Gray, LaDawn...............737 867-7581
Deputy Director, Human Resources..........Tippie, Amy................512 487-3311
Learning Resource Network.................Jenell, Paul...............512 672-4224
Staff Services Officer....................Brooks, Kynthia............512 672-4222
Director, Civil Rights....................Santos, Jill...............512 438-2206
Staff Services Officer....................Moreno, Rene...............512 424-6924
Contract Oversight........................Jones-Reasonover, Pollett..512 407-3284
Director, Facilities Planning & Leasing...Harsh, Lee.................512 420-2890
Director, Facility & Warehouse Services...Collins, Chris.............512 424-6553
Director, Regional Administrative
Services..................................Rider, Melissa.............512 832-7610
Director, Asset Management Office.........Berstrom, Chris............512 424-4729
Director, Print Shop Services.............Kida, Paul.................512 250-7125
Director, Risk Management & Safety........Black, Robert..............512 706-7289
Director, Emergency Services Program......Cunningham, Valerie........512 919-5733
Director, Continuity and Emergency
Management................................Lambeth, MC................512 424-6550
INSPECTOR GENERAL OFFICE
Inspector General..........................Kauffman, Sylvia...........512 491-4076
Assistant.................................Acosta, Lynda..............512 491-2051
PERSONNEL LISTINGS:
ACOSTA Lynda................................AUSTIN.....................512 491-2051
AGUIRRE Fabin...............................AUSTIN.....................512 438-2482
ALEXANDER Jennifer..........................AUSTIN.....................512 424-6622
ALLETTO Michelle............................AUSTIN.....................512 707-6100
ANDERSON Kelvin.............................AUSTIN.....................512 424-7526
BALANDRAN Tracie............................AUSTIN.....................512 424-6887
BARRERA Irene...............................AUSTIN.....................512 424-6629
BENESTANTE Wendy............................AUSTIN.....................512 424-6498
BENITEZ Clair...............................AUSTIN.....................512 574-6773
BERSTROM Chris..............................AUSTIN.....................512 424-4729
BERUMEN Rosa................................AUSTIN.....................512 438-5607
BIESERT SMITH Julie.........................AUSTIN.....................512 206-4697
BLACK Robert................................AUSTIN.....................512 706-7289
BLANCO Ricardo..............................AUSTIN.....................512 424-6618
BLANTON Jimmy...............................AUSTIN.....................512 380-4371
BORGES Joy..................................AUSTIN.....................512 438-5612
BRESLOW Lori................................AUSTIN.....................512 410-6556
BROOKS Kynthia..............................AUSTIN.....................512 672-4222
BUTLER Rachel...............................AUSTIN.....................512 462-6219
COLLINS Chris...............................AUSTIN.....................512 424-6553
CONNORS Jonathan............................AUSTIN.....................512 487-3300
COOK Russell................................AUSTIN.....................512 438-2342
CRABTREE Jessica............................AUSTIN.....................512 424-6522
CRUMLEY Susan...............................AUSTIN.....................512 424-6544
CUNNINGHAM Valerie..........................AUSTIN.....................512 919-5733
CURTIS Edgar................................AUSTIN.....................512 341-4563
D'AIUTO Bill................................AUSTIN.....................512 438-2667
DAVILA Rosie................................AUSTIN.....................512 406-2438
DAVIS Hilary................................AUSTIN.....................512 206-5565
DEAL Nycia..................................AUSTIN.....................512 424-6511
DECHENE Eva.................................AUSTIN.....................512 406-2615
DILLON Daniel...............................AUSTIN.....................512 428-1951
DIONNE-VAHALIK Michelle.....................AUSTIN.....................512 438-5261
DIXON Jordan................................AUSTIN.....................512 424-6932
DUHON Crystal...............................AUSTIN.....................512 487-3368
DURHAM Patricia.............................AUSTIN.....................512 438-2057
EATON Marilyn...............................AUSTIN.....................512 406-2615
ELLIOTT Libby...............................AUSTIN.....................512 969-1026
ELLISON Brooke..............................AUSTIN.....................737 867-8699
ERWIN Michelle..............................AUSTIN.....................512 707-6117
ESTRADA Michael.............................AUSTIN.....................512 424-6569
FOSQUE Charmaine............................AUSTIN.....................512 206-4765
GAINES Sonja................................AUSTIN.....................512 487-3414
GAONA Cynthia...............................AUSTIN.....................512 424-6626
GARVEY Glenn................................AUSTIN.....................512 406-2637
GHASEMI Michael.............................AUSTIN.....................512 424-6640
GLENN Lisa..................................AUSTIN.....................512 487-3430
GONZALES Erica..............................AUSTIN.....................512 407-3292
GRADY Victoria..............................AUSTIN.....................512 730-7450
GRAY LaDawn.................................AUSTIN.....................737 867-7581
GREEN Calvin................................AUSTIN.....................737 867-8724
GREGORY Mickey..............................AUSTIN.....................512 706-7338
GUERRERO Nicole.............................AUSTIN.....................512 428-1953
HAIR Misti..................................AUSTIN.....................737 203-7175
HAMILTON Gary...............................AUSTIN.....................512 424-6959
HARSH Lee...................................AUSTIN.....................512 420-2890
HARSHBARGER Lieschen........................AUSTIN.....................512 487-3451
HARVEY Courtney.............................AUSTIN.....................512 380-4322
HENDRIX Kate................................AUSTIN.....................512 424-6502
ITA Trina...................................AUSTIN.....................512 206-5145
JASIK Ray...................................AUSTIN.....................512 737-8615
JENELL Paul.................................AUSTIN.....................512 672-4224
JONES-REASONOVER Pollett....................AUSTIN.....................512 407-3284
JORDAN Cassie...............................AUSTIN.....................512 243-4989
JORDAN Kristi...............................AUSTIN.....................512 424-6594
JOYNER Michael..............................AUSTIN.....................512 462-6221
KANE Rachel.................................AUSTIN.....................512 424-6663
KAUFFMAN Sylvia.............................AUSTIN.....................512 491-4076
KEESLING Tim................................AUSTIN.....................512 490-3190
KELLEY Shannon..............................AUSTIN.....................512 462-6347
KEMP Hailey.................................AUSTIN.....................512 487-3387
KIDA Paul...................................AUSTIN.....................512 250-7125
KINTZER Corey...............................AUSTIN.....................512 627-1183
LAMBETH MC..................................AUSTIN.....................512 424-6550
LESTER Molly................................AUSTIN.....................512 462-6384
LONGLEY Joey................................AUSTIN.....................737 272-8010
MANN Christine..............................AUSTIN.....................512 424-6951
MARKL Mike..................................AUSTIN.....................512 706-7325
MARTINKA Rebecca............................AUSTIN.....................512 406-2477
MATTHEWS Christopher........................AUSTIN.....................512 424-6612
MAYS Valerie................................AUSTIN.....................512 670-6994
MCCREARY Maurice............................AUSTIN.....................512 424-6860
MCGRATH Dana................................AUSTIN.....................512 776-4324
MEDINA Roxann...............................AUSTIN.....................512 462-6518
MOLINA Kay..................................AUSTIN.....................512 406-2451
MORENO Rene.................................AUSTIN.....................512 424-6924
NELSON Dave.................................AUSTIN.....................512 424-6951
NILES Roland................................AUSTIN.....................512 424-6618
PAHL Stephen................................AUSTIN.....................512 243-4963
PARKER Kelly................................AUSTIN.....................512 406-2497
PEREZ Joe...................................AUSTIN.....................512 438-4517
PICKENS Justin..............................AUSTIN.....................512 424-6632
POSER Adam..................................AUSTIN.....................512 484-6928
POWELL Mary.................................AUSTIN.....................512 420-2889
PRATT Theresa...............................AUSTIN.....................512 706-7346
PRIFOGLE Marissa............................AUSTIN.....................512 424-6535
PRINCE Patricia.............................AUSTIN.....................512 487-3350
RAINES Trinity..............................AUSTIN.....................512 424-6907
RANA Divya..................................AUSTIN.....................512 424-6950
RAY Karen...................................AUSTIN.....................512 424-6614
REED Joey...................................AUSTIN.....................512 450-8349
REED Paula..................................AUSTIN.....................512 407-3282
REISMAN David...............................AUSTIN.....................512 429-1987
RIDER Melissa...............................AUSTIN.....................512 832-7610
RILEY Chad..................................AUSTIN.....................737 867-6509
RILEY Holly.................................AUSTIN.....................512 438-4293
RODGERS Lindsay.............................AUSTIN.....................512 776-3020
ROWE Keisha.................................AUSTIN.....................512 438-3128
RUBIN Amy...................................AUSTIN.....................512 406-2516
SALDIVAR Nora...............................AUSTIN.....................512 424-6912
SALTER Wayne................................AUSTIN.....................512 206-5321
SANTOS Jill.................................AUSTIN.....................512 438-2206
SCHALCHLIN Scott............................AUSTIN.....................412 438-3034
SCHEIB Katherine............................AUSTIN.....................512 462-6382
SCHNEIDER David.............................AUSTIN.....................512 438-5392
SCHOCK Becky................................AUSTIN.....................512 438-3034
SCHULTZ Philip..............................AUSTIN.....................512 424-6854
SCHWARTZ Joel...............................AUSTIN.....................512 706-7281
SHANAHAN Stephanie..........................AUSTIN.....................512 484-6944
SHAW Jean...................................AUSTIN.....................512 438-3243
SHEPHERD Monica.............................AUSTIN.....................512 206-4754
SHUMAKER Rachel.............................AUSTIN.....................512 206-4776
STARKEY Crystal.............................AUSTIN.....................512 206-5646
STEPHENS Stephanie..........................AUSTIN.....................512 428-1906
SWAN Roderick...............................AUSTIN.....................512 424-6778
TIPPIE Amy..................................AUSTIN.....................512 487-3311
TREVINO Diana...............................AUSTIN.....................512 206-5177
TURNER Haley................................AUSTIN.....................512 438-3177
VAN RAMSHORST Ryan..........................AUSTIN.....................512 491-5604
VARGAS Veronica.............................AUSTIN.....................512 407-3271
VEDLITZ Katy................................AUSTIN.....................512 424-6962
VITAL Demita................................AUSTIN.....................512 424-6601
WALKER Robert...............................AUSTIN.....................512 462-6294
WEBB Reilly.................................AUSTIN.....................512 406-2406
WHIDDON Kara................................AUSTIN.....................512 438-3522
WILLIAMS Otis...............................AUSTIN.....................512 420-2887
WILLIAMS Sha'dae............................AUSTIN.....................512 487-3354
WINDBIGLER Grace............................AUSTIN.....................512 776-7453
WOLFE Mary..................................AUSTIN.....................512 437-8888
WOLFE Megan.................................AUSTIN.....................737 867-8650
WOOD Trey...................................AUSTIN.....................512 707-6080
WOODS Susan.................................AUSTIN.....................512 424-6618
YI CHAN Hsiu................................AUSTIN.....................512 424-6628
YOUNG Cecile................................AUSTIN.....................512 424-6502
ZEMANOVICH Lesley...........................AUSTIN.....................512 673-6016
ZOLKOSKY Emily..............................AUSTIN.....................512 424-6767
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