Capitol Complex Telephone System (CCTS) Directory

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Last updated: September 22, 2023

Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.

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    HEALTH AND HUMAN SERVICES COMMISSION
      4601 W. Guadalupe St.  78751
      P.O.Box 13247 78711-3247
      www.hhsc.state.tx.us
      Agency code 529
     
    EXECUTIVE COMMISSIONER OFFICE
     Receptionist..........................................................512 424-6500
     Executive Commissioner.....................Young, Cecile..............512 424-6502
     Special Assistant..........................Prifogle, Marissa..........512 424-6535
     Executive Clerk............................Crumley, Susan.............512 424-6544
     Chief of Staff.............................Hendrix, Kate..............512 424-6502
     Correspondence Specialist..................Rana, Divya................512 424-6950
     Director of Strategic Initiatives..........Reed, Joey.................512 450-8349
     Director of Operations Strategies..........Longley, Joey..............737 272-8010
     Chief Counsel..............................Ray, Karen.................512 424-6614
     Executive Assistant........................Duhon, Crystal.............512 487-3368
     Deputy Chief Counsel.......................Deal, Nycia................512 424-6511
     Staff Services Officer.....................Gonzales, Erica............512 407-3292
     Director of Strategic Operations...........Poser, Adam................512 484-6928
     Chief Ethics Officer.......................Reisman, David.............512 429-1987
     Chief Audit Executive......................Guerrero, Nicole...........512 428-1953
     Executive Assistant........................Williams, Sha'dae..........512 487-3354
    CHIEF PUBLIC AFFAIRS OFFICE
     Chief Public Affairs Officer...............Kemp, Hailey...............512 487-3387
     Executive Assistant........................Balandran, Tracie..........512 424-6887
     Director, Government &
      Stakeholder Relations.....................Connors, Jonathan..........512 487-3300
     Staff Services Officer.....................Prince, Patricia...........512 487-3350
     Director, HHS Communications...............Nelson, Dave...............512 424-6951
     Chief Communications Officer...............Anderson, Kelvin...........512 424-7526
     Chief Press Officer........................Mann, Christine............512 424-6951
     Press Office..........................................................512 424-6951
     Director, Office of the Ombudsman..........Schwartz, Joel.............512 706-7281
     Consumer Complaints and Inquiries.....................................877 787-8999
     Legislative Office Complaints &
      Inquiries............................................................512 706-7219
    CHIEF PROGRAM & SERVICES OFFICE
     Chief Program and Services Officer.........Alletto, Michelle..........512 707-6100
     Chief Program and Services Officer.........Lester, Molly..............512 462-6384
     Director, Veterans Services Coordination...Keesling, Tim..............512 490-3190
     Director, Disability Services
      Coordination..............................Benitez, Clair.............512 574-6773
     Disability Service Coordinator.............Medina, Roxann.............512 462-6518
     Director, Aging Services Coordination......Riley, Holly...............512 438-4293
     Program Support Services...................Durham, Patricia...........512 438-2057
     Director, Operations..................................................512 375-0833
     Deputy Commissioner, Access &
      Eligibility Services......................Salter, Wayne..............512 206-5321
     Senior Staff Director.................................................512 206-5897
     Business Operations Manager................Fosque, Charmaine..........512 206-4765
     Deputy Associate Commissioner,
      Community Access.....................................................512 206-5357
     Deputy Associate Commissioner,
      Eligibility Operations....................D'Aiuto, Bill..............512 438-2667
     Deputy Associate Commissioner,
      Disability Determination Services.........Wolfe, Mary................512 437-8888
     Associate Commissioner,
      Finance and Contract Operations...........Biesert Smith, Julie.......512 206-4697
     Deputy Associate Commissioner,
      Strategic Innovation & System Support.....Shepherd, Monica...........512 206-4754
     Deputy Associate Commissioner,
      Program Policy............................Davis, Hilary..............512 206-5565
     Deputy Associate Commissioner,
      Strategic Engagement & Employee Support...Shumaker, Rachel...........512 206-4776
     Deputy Executive Health, Developmental &
      Independence Svcs Commissioner.......................................512 438-4517
     Deputy Associate Commissioner,
      Rehabilitative & Social Services..........Perez, Joe.................512 438-4517
     Deputy Associate Commissioner,
      Specialty and Family Services, Acting.....Starkey, Crystal...........512 206-5646
     Associate Commissioner, Health &
      Development Services......................Rodgers, Lindsay...........512 776-3020
     Director, Early Childhood Intervention
      (ECI).....................................McGrath, Dana..............512 776-4324
     Director, Women, Infant,
      & Children (WIC)..........................Curtis, Edgar..............512 341-4563
     Director, Office of Independence
      Services..................................Rowe, Keisha...............512 438-3128
     Director, Office of Deaf &
      Hard of Hearing...........................Breslow, Lori..............512 410-6556
     Director, Office of Guardianship
      Services..................................Berumen, Rosa..............512 438-5607
     Women's Health Coordinator.................Borges, Joy................512 438-5612
     Associate Commissioner,
      Procurement & Contracts...................Windbigler, Grace..........512 776-7453
     Deputy Executive Commissioner,
      Intellectual & Behavioral Health Svcs.....Gaines, Sonja..............512 487-3414
     Staff Services Officer.....................Walker, Robert.............512 462-6294
     Mental Health Coordination.................Harvey, Courtney...........512 380-4322
     Community Services Deputy Executive
      Commissioner..............................Turner, Haley..............512 438-3177
     Behavioral Health Services.................Ita, Trina.................512 206-5145
     IDD-BHS Contract Operation.................Swan, Roderick.............512 424-6778
     Director, Cross Divisional Coordination....Saldivar, Nora.............512 424-6912
     Deputy Executive Commissioner,
      Medicaid & CHIP/Services..................Stephens, Stephanie........512 428-1906
     Staff Services Officer.....................Schultz, Philip............512 424-6854
     Deputy State Medicaid Director.............Zolkosky, Emily............512 424-6767
     Deputy Associate Commissioner,
      Policy & Program..........................Erwin, Michelle............512 707-6117
     Staff Services Officer.....................Walker, Robert.............512 462-6294
     Associate Commissioner for Managed Care....Kelley, Shannon............512 462-6347
     Deputy Medical Director....................Van Ramshorst, Ryan........512 491-5604
     Deputy Associate Commissioner,
      Operations................................Scheib, Katherine..........512 462-6382
     Deputy Associate Commissioner, Quality
      and Program Improvement...................Mays, Valerie..............512 670-6994
     Director of Healthcare Quality,
      Analytics, Research Coordination & SupportBlanton, Jimmy.............512 380-4371
     Deputy Associate Commissioner, Program
      Enrollment & Support (Interim)............Aguirre, Fabin.............512 438-2482
     Health and Specialty Care System...........Schalchlin, Scott..........412 438-3034
     Executive Assistant........................Schock, Becky..............512 438-3034
     Director of Policy and Communication.......Zemanovich, Lesley.........512 673-6016
     Associate Commissioner, State Hospitals....Bray, Tim..................512 206-5336
       Executive Assistant......................Trevino, Diana.............512 206-5177
     Associate Commissioner, State
      Supported Living Centers.............................................512 438-4550
     Executive Assistant........................Fosque, Charmaine..........512 206-4765
    CHIEF POLICY AND REGULATORY OFFICE
     Chief Policy and Regulatory Officer........Dixon, Jordan..............512 424-6932
     Special Assistant..........................Gaona, Cynthia.............512 424-6626
     Deputy Executive Commissioner,
      Compliance and Quality Control............Riley, Chad................737 867-6509
     Deputy Executive Commissioner,
      Policy & Rules............................Elliott, Libby.............512 969-1026
     Deputy Executive Commissioner,
      Transformation & Innovation...............Hair, Misti................737 203-7175
     Special Assistant..........................Vargas, Veronica...........512 407-3271
     Deputy Executive Commissioner,
      For Performance...........................Green, Calvin..............737 867-8724
     Director Special Projects..................Vedlitz, Katy..............512 424-6962
     Director of Research and Evaluation........Dillon, Daniel.............512 428-1951
     Deputy Executive Commissioner,
      For Regulatory Services...................Pahl, Stephen..............512 243-4963
     Associate Commissioner Operations,
      Support...................................Glenn, Lisa................512 487-3430
     Complaint and Incident Intake,
      Records Management........................Whiddon, Kara..............512 438-3522
     Associate Commissioner, Enforcement........Kintzer, Corey.............512 627-1183
     Associate Commissioner,
      Child Care Licensing......................Shaw, Jean.................512 438-3243
     Associate Commissioner,
      Long-term Care Regulation.................Dionne-Vahalik, Michelle...512 438-5261
    CHIEF FINANCIAL OFFICE
     Chief Financial Officer....................Wood, Trey.................512 707-6080
     Executive Assistant........................Crabtree, Jessica..........512 424-6522
     Deputy Chief Financial Officer.............Matthews, Christopher......512 424-6612
     Staff Services Officer.....................Barrera, Irene.............512 424-6629
     Director, Federal Funds....................Kane, Rachel...............512 424-6663
     Director, Accounting.......................Reed, Paula................512 407-3282
     Deputy Director, Accounting................Raines, Trinity............512 424-6907
     Deputy Director, Accounting................Schneider, David...........512 438-5392
     Director, Actuarial Analysis...............Butler, Rachel.............512 462-6219
     Deputy Director, Actuarial Analysis........Joyner, Michael............512 462-6221
     Director, Budget Management................Pickens, Justin............512 424-6632
     Deputy Director, Budget Management.........Hamilton, Gary.............512 424-6959
     Deputy Director, Budget Management.........Jasik, Ray.................512 737-8615
     Deputy Director, Budget Management.........Shanahan, Stephanie........512 484-6944
     Director, Forecasting......................Ghasemi, Michael...........512 424-6640
     Deputy Director, Forecasting...............Estrada, Michael...........512 424-6569
     Deputy Director, Forecasting...............Yi Chan, Hsiu..............512 424-6628
     Director, Fiscal Program Coordination.................................512 424-6522
     Executive Assistant........................Crabtree, Jessica..........512 424-6522
     Director, Payroll, Time, Labor and Leave...Markl, Mike................512 706-7325
     Business Operations Manager................Pratt, Theresa.............512 706-7346
     Deputy Director, Payroll, Time, Labor
      and Leave.................................Gregory, Mickey............512 706-7338
     Director, Provider Finance.................Grady, Victoria............512 730-7450
     Deputy Director, Provider Finance..........Wolfe, Megan...............737 867-8650
     Deputy Director, Provider Finance..........Ellison, Brooke............737 867-8699
    CHIEF OPERATING OFFICE
     Chief Operating Officer....................McCreary, Maurice..........512 424-6860
     Executive Assistant........................Woods, Susan...............512 424-6618
     Senior Policy Advisor to the
      Chief Operating Officer...................Niles, Roland..............512 424-6618
     Deputy Exec Comm for Info
      Technology/Chief Info Officer.............Blanco, Ricardo............512 424-6618
     CIO Office Manager.........................Vital, Demita..............512 424-6601
     Deputy Chief Information Officer...........Jordan, Cassie.............512 243-4989
     Deputy Executive Commissioner,
      Procurement and Contacting Services.......Molina, Kay................512 406-2451
     Executive Assistant........................Dechene, Eva...............512 406-2615
     Director, Contract Management Support......Eaton, Marilyn.............512 406-2615
     Associate Commissioner,
      Procurement Administration................Martinka, Rebecca..........512 406-2477
     Deputy Associate Commissioner,
      Business Operations.......................Garvey, Glenn..............512 406-2637
     Deputy Associate Commissioner,
      Complex Purchases.........................Rubin, Amy.................512 406-2516
     Deputy Associate Commissioner, Goods.......Parker, Kelly..............512 406-2497
     Director, Grants...........................Webb, Reilly...............512 406-2406
     Executive Assistant........................Davila, Rosie..............512 406-2438
     Deputy Executive Commissioner, For
      System Support Services..............................................512 424-6851
     Executive Assistant...................................................512 424-6851
     Director, Emergency & Risk Management......Cook, Russell..............512 438-2342
     Associate Commissioner, Business and
      Regional Services.........................Williams, Otis.............512 420-2887
      Executive Assistant.......................Powell, Mary...............512 420-2889
      Operations and System Support.............Benestante, Wendy..........512 424-6498
      Staff Services Officer....................Harshbarger, Lieschen......512 487-3451
      HHS Records Management Officer............Alexander, Jennifer........512 424-6622
      Director, HHS Human Resources.............Gray, LaDawn...............737 867-7581
      Deputy Director, Human Resources..........Tippie, Amy................512 487-3311
      Learning Resource Network.................Jenell, Paul...............512 672-4224
      Staff Services Officer....................Brooks, Kynthia............512 672-4222
      Director, Civil Rights....................Santos, Jill...............512 438-2206
      Staff Services Officer....................Moreno, Rene...............512 424-6924
      Contract Oversight........................Jones-Reasonover, Pollett..512 407-3284
      Director, Facilities Planning & Leasing...Harsh, Lee.................512 420-2890
      Director, Facility & Warehouse Services...Collins, Chris.............512 424-6553
      Director, Regional Administrative
      Services..................................Rider, Melissa.............512 832-7610
      Director, Asset Management Office.........Berstrom, Chris............512 424-4729
      Director, Print Shop Services.............Kida, Paul.................512 250-7125
      Director, Risk Management & Safety........Black, Robert..............512 706-7289
      Director, Emergency Services Program......Cunningham, Valerie........512 919-5733
     Director, Continuity and Emergency
      Management................................Lambeth, MC................512 424-6550
    INSPECTOR GENERAL OFFICE
     Inspector General..........................Kauffman, Sylvia...........512 491-4076
      Assistant.................................Acosta, Lynda..............512 491-2051
     
    PERSONNEL LISTINGS:
     
    ACOSTA Lynda................................AUSTIN.....................512 491-2051
    AGUIRRE Fabin...............................AUSTIN.....................512 438-2482
    ALEXANDER Jennifer..........................AUSTIN.....................512 424-6622
    ALLETTO Michelle............................AUSTIN.....................512 707-6100
    ANDERSON Kelvin.............................AUSTIN.....................512 424-7526
    BALANDRAN Tracie............................AUSTIN.....................512 424-6887
    BARRERA Irene...............................AUSTIN.....................512 424-6629
    BENESTANTE Wendy............................AUSTIN.....................512 424-6498
    BENITEZ Clair...............................AUSTIN.....................512 574-6773
    BERSTROM Chris..............................AUSTIN.....................512 424-4729
    BERUMEN Rosa................................AUSTIN.....................512 438-5607
    BIESERT SMITH Julie.........................AUSTIN.....................512 206-4697
    BLACK Robert................................AUSTIN.....................512 706-7289
    BLANCO Ricardo..............................AUSTIN.....................512 424-6618
    BLANTON Jimmy...............................AUSTIN.....................512 380-4371
    BORGES Joy..................................AUSTIN.....................512 438-5612
    BRESLOW Lori................................AUSTIN.....................512 410-6556
    BROOKS Kynthia..............................AUSTIN.....................512 672-4222
    BUTLER Rachel...............................AUSTIN.....................512 462-6219
    COLLINS Chris...............................AUSTIN.....................512 424-6553
    CONNORS Jonathan............................AUSTIN.....................512 487-3300
    COOK Russell................................AUSTIN.....................512 438-2342
    CRABTREE Jessica............................AUSTIN.....................512 424-6522
    CRUMLEY Susan...............................AUSTIN.....................512 424-6544
    CUNNINGHAM Valerie..........................AUSTIN.....................512 919-5733
    CURTIS Edgar................................AUSTIN.....................512 341-4563
    D'AIUTO Bill................................AUSTIN.....................512 438-2667
    DAVILA Rosie................................AUSTIN.....................512 406-2438
    DAVIS Hilary................................AUSTIN.....................512 206-5565
    DEAL Nycia..................................AUSTIN.....................512 424-6511
    DECHENE Eva.................................AUSTIN.....................512 406-2615
    DILLON Daniel...............................AUSTIN.....................512 428-1951
    DIONNE-VAHALIK Michelle.....................AUSTIN.....................512 438-5261
    DIXON Jordan................................AUSTIN.....................512 424-6932
    DUHON Crystal...............................AUSTIN.....................512 487-3368
    DURHAM Patricia.............................AUSTIN.....................512 438-2057
    EATON Marilyn...............................AUSTIN.....................512 406-2615
    ELLIOTT Libby...............................AUSTIN.....................512 969-1026
    ELLISON Brooke..............................AUSTIN.....................737 867-8699
    ERWIN Michelle..............................AUSTIN.....................512 707-6117
    ESTRADA Michael.............................AUSTIN.....................512 424-6569
    FOSQUE Charmaine............................AUSTIN.....................512 206-4765
    GAINES Sonja................................AUSTIN.....................512 487-3414
    GAONA Cynthia...............................AUSTIN.....................512 424-6626
    GARVEY Glenn................................AUSTIN.....................512 406-2637
    GHASEMI Michael.............................AUSTIN.....................512 424-6640
    GLENN Lisa..................................AUSTIN.....................512 487-3430
    GONZALES Erica..............................AUSTIN.....................512 407-3292
    GRADY Victoria..............................AUSTIN.....................512 730-7450
    GRAY LaDawn.................................AUSTIN.....................737 867-7581
    GREEN Calvin................................AUSTIN.....................737 867-8724
    GREGORY Mickey..............................AUSTIN.....................512 706-7338
    GUERRERO Nicole.............................AUSTIN.....................512 428-1953
    HAIR Misti..................................AUSTIN.....................737 203-7175
    HAMILTON Gary...............................AUSTIN.....................512 424-6959
    HARSH Lee...................................AUSTIN.....................512 420-2890
    HARSHBARGER Lieschen........................AUSTIN.....................512 487-3451
    HARVEY Courtney.............................AUSTIN.....................512 380-4322
    HENDRIX Kate................................AUSTIN.....................512 424-6502
    ITA Trina...................................AUSTIN.....................512 206-5145
    JASIK Ray...................................AUSTIN.....................512 737-8615
    JENELL Paul.................................AUSTIN.....................512 672-4224
    JONES-REASONOVER Pollett....................AUSTIN.....................512 407-3284
    JORDAN Cassie...............................AUSTIN.....................512 243-4989
    JORDAN Kristi...............................AUSTIN.....................512 424-6594
    JOYNER Michael..............................AUSTIN.....................512 462-6221
    KANE Rachel.................................AUSTIN.....................512 424-6663
    KAUFFMAN Sylvia.............................AUSTIN.....................512 491-4076
    KEESLING Tim................................AUSTIN.....................512 490-3190
    KELLEY Shannon..............................AUSTIN.....................512 462-6347
    KEMP Hailey.................................AUSTIN.....................512 487-3387
    KIDA Paul...................................AUSTIN.....................512 250-7125
    KINTZER Corey...............................AUSTIN.....................512 627-1183
    LAMBETH MC..................................AUSTIN.....................512 424-6550
    LESTER Molly................................AUSTIN.....................512 462-6384
    LONGLEY Joey................................AUSTIN.....................737 272-8010
    MANN Christine..............................AUSTIN.....................512 424-6951
    MARKL Mike..................................AUSTIN.....................512 706-7325
    MARTINKA Rebecca............................AUSTIN.....................512 406-2477
    MATTHEWS Christopher........................AUSTIN.....................512 424-6612
    MAYS Valerie................................AUSTIN.....................512 670-6994
    MCCREARY Maurice............................AUSTIN.....................512 424-6860
    MCGRATH Dana................................AUSTIN.....................512 776-4324
    MEDINA Roxann...............................AUSTIN.....................512 462-6518
    MOLINA Kay..................................AUSTIN.....................512 406-2451
    MORENO Rene.................................AUSTIN.....................512 424-6924
    NELSON Dave.................................AUSTIN.....................512 424-6951
    NILES Roland................................AUSTIN.....................512 424-6618
    PAHL Stephen................................AUSTIN.....................512 243-4963
    PARKER Kelly................................AUSTIN.....................512 406-2497
    PEREZ Joe...................................AUSTIN.....................512 438-4517
    PICKENS Justin..............................AUSTIN.....................512 424-6632
    POSER Adam..................................AUSTIN.....................512 484-6928
    POWELL Mary.................................AUSTIN.....................512 420-2889
    PRATT Theresa...............................AUSTIN.....................512 706-7346
    PRIFOGLE Marissa............................AUSTIN.....................512 424-6535
    PRINCE Patricia.............................AUSTIN.....................512 487-3350
    RAINES Trinity..............................AUSTIN.....................512 424-6907
    RANA Divya..................................AUSTIN.....................512 424-6950
    RAY Karen...................................AUSTIN.....................512 424-6614
    REED Joey...................................AUSTIN.....................512 450-8349
    REED Paula..................................AUSTIN.....................512 407-3282
    REISMAN David...............................AUSTIN.....................512 429-1987
    RIDER Melissa...............................AUSTIN.....................512 832-7610
    RILEY Chad..................................AUSTIN.....................737 867-6509
    RILEY Holly.................................AUSTIN.....................512 438-4293
    RODGERS Lindsay.............................AUSTIN.....................512 776-3020
    ROWE Keisha.................................AUSTIN.....................512 438-3128
    RUBIN Amy...................................AUSTIN.....................512 406-2516
    SALDIVAR Nora...............................AUSTIN.....................512 424-6912
    SALTER Wayne................................AUSTIN.....................512 206-5321
    SANTOS Jill.................................AUSTIN.....................512 438-2206
    SCHALCHLIN Scott............................AUSTIN.....................412 438-3034
    SCHEIB Katherine............................AUSTIN.....................512 462-6382
    SCHNEIDER David.............................AUSTIN.....................512 438-5392
    SCHOCK Becky................................AUSTIN.....................512 438-3034
    SCHULTZ Philip..............................AUSTIN.....................512 424-6854
    SCHWARTZ Joel...............................AUSTIN.....................512 706-7281
    SHANAHAN Stephanie..........................AUSTIN.....................512 484-6944
    SHAW Jean...................................AUSTIN.....................512 438-3243
    SHEPHERD Monica.............................AUSTIN.....................512 206-4754
    SHUMAKER Rachel.............................AUSTIN.....................512 206-4776
    STARKEY Crystal.............................AUSTIN.....................512 206-5646
    STEPHENS Stephanie..........................AUSTIN.....................512 428-1906
    SWAN Roderick...............................AUSTIN.....................512 424-6778
    TIPPIE Amy..................................AUSTIN.....................512 487-3311
    TREVINO Diana...............................AUSTIN.....................512 206-5177
    TURNER Haley................................AUSTIN.....................512 438-3177
    VAN RAMSHORST Ryan..........................AUSTIN.....................512 491-5604
    VARGAS Veronica.............................AUSTIN.....................512 407-3271
    VEDLITZ Katy................................AUSTIN.....................512 424-6962
    VITAL Demita................................AUSTIN.....................512 424-6601
    WALKER Robert...............................AUSTIN.....................512 462-6294
    WEBB Reilly.................................AUSTIN.....................512 406-2406
    WHIDDON Kara................................AUSTIN.....................512 438-3522
    WILLIAMS Otis...............................AUSTIN.....................512 420-2887
    WILLIAMS Sha'dae............................AUSTIN.....................512 487-3354
    WINDBIGLER Grace............................AUSTIN.....................512 776-7453
    WOLFE Mary..................................AUSTIN.....................512 437-8888
    WOLFE Megan.................................AUSTIN.....................737 867-8650
    WOOD Trey...................................AUSTIN.....................512 707-6080
    WOODS Susan.................................AUSTIN.....................512 424-6618
    YI CHAN Hsiu................................AUSTIN.....................512 424-6628
    YOUNG Cecile................................AUSTIN.....................512 424-6502
    ZEMANOVICH Lesley...........................AUSTIN.....................512 673-6016
    ZOLKOSKY Emily..............................AUSTIN.....................512 424-6767