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Capitol Complex Telephone System (CCTS) Directory
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Last updated: March 20, 2023
Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.
See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.
PUBLIC UTILITY COMMISSION OF TEXAS
1701 N. Congress 78701
P.O. Box 13326 78711
www.puc.texas.gov
Agency code 473
Receptionist & General Information....................................512 936-7000
Fax...................................................................512 936-7003
Consumer Hotline (Complaints and
Inquiries)...........................................................512 936-7120
Customer Hotline Toll Free............................................888 782-8477
COMMISSIONERS
Chairman...................................Lake, Peter................512 936-7001
Commissioner...............................McAdams, Will..............512 936-7001
Commissioner...............................Cobos, Lori................512 936-7001
Commissioner...............................Glotfelty, Jimmy...........512 936-7001
Commissioner...............................Jackson, Kathleen..........512 936-7001
EXECUTIVE DIRECTOR
Executive Director.........................Gleeson, Thomas............512 936-7040
Deputy Executive Director..................Corona, Connie.............512 936-7040
Internal Auditor......................................................512 936-7305
Director, Agency Operations................Hall, Hayley...............512 936-7135
Director, Communications...................Parsons, Rich..............512 936-7135
Director, Governmental Relations...........Heck, Jess.................512 936-7069
Director, Office of Public Engagement......Hoke, Mike.................512 936-7048
Manager Information Technology.............Smith, Gina................512 936-7100
Financial Resources........................Beck, Mary.................512 936-7074
Library....................................Maxwell, Carol.............512 936-7075
Mailroom...................................Castellanos, Francisco.....512 936-7180
Central Records............................Cox, Brady.................512 936-7180
Human Resources............................Wolf, Angie................512 936-7060
Agency Counsel.............................Feldman-Thomas, Kasey......512 936-7144
Director, Office of Policy &
Docket Management.........................Journeay, Stephen..........512 936-7200
Director, Market Analysis..................Basaran, Harika............512 936-7143
Director, Infrastructure...................Harris, Therese............512 936-7378
Director, Legal............................Rogas, Keith...............512 936-7325
Director, Rate Regulation..................Tietjen, Darryl............512 936-7105
Director, Customer Protection..............Burch, Chris...............512 936-7120
Director, Utility Outreach.................Benter, Tammy..............512 936-7405
Director, Critical Infrastructure
Security and Risk Management..............Bondurant, Charles.........512 936-7280
Director, Rules & Projects.................Smeltzer, David............512 936-7132
Director, Compliance & Enforcement.........English, Barksdale.........512 936-7365
PERSONNEL LISTINGS:
BASARAN Harika..............................AUSTIN.....................512 936-7143
BECK Mary...................................AUSTIN.....................512 936-7074
BENTER Tammy................................AUSTIN.....................512 936-7405
BONDURANT Charles...........................AUSTIN.....................512 936-7280
BURCH Chris.................................AUSTIN.....................512 936-7120
CASTELLANOS Francisco.......................AUSTIN.....................512 936-7180
COBOS Lori..................................AUSTIN.....................512 936-7001
CORONA Connie...............................AUSTIN.....................512 936-7040
COX Brady...................................AUSTIN.....................512 936-7180
ENGLISH Barksdale...........................AUSTIN.....................512 936-7365
FELDMAN-THOMAS Kasey........................AUSTIN.....................512 936-7144
GLEESON Thomas..............................AUSTIN.....................512 936-7040
GLOTFELTY Jimmy.............................AUSTIN.....................512 936-7001
HALL Hayley.................................AUSTIN.....................512 936-7135
HARRIS Therese..............................AUSTIN.....................512 936-7378
HECK Jess...................................AUSTIN.....................512 936-7069
HOKE Mike...................................AUSTIN.....................512 936-7048
JACKSON Kathleen............................AUSTIN.....................512 936-7001
JOURNEAY Stephen............................AUSTIN.....................512 936-7200
LAKE Peter..................................AUSTIN.....................512 936-7001
MAXWELL Carol...............................AUSTIN.....................512 936-7075
MCADAMS Will................................AUSTIN.....................512 936-7001
PARSONS Rich................................AUSTIN.....................512 936-7135
ROGAS Keith.................................AUSTIN.....................512 936-7325
SMELTZER David..............................AUSTIN.....................512 936-7132
SMITH Gina..................................AUSTIN.....................512 936-7100
TIETJEN Darryl..............................AUSTIN.....................512 936-7105
WOLF Angie..................................AUSTIN.....................512 936-7060
...........................................AUSTIN.....................512 936-7305
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