Capitol Complex Telephone System (CCTS) Directory

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Last updated: March 20, 2023

Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.

See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.

    PUBLIC UTILITY COMMISSION OF TEXAS
      1701 N. Congress  78701
      P.O. Box 13326  78711
      www.puc.texas.gov
      Agency code 473
     
     Receptionist & General Information....................................512 936-7000
     Fax...................................................................512 936-7003
     Consumer Hotline (Complaints and
      Inquiries)...........................................................512 936-7120
     Customer Hotline Toll Free............................................888 782-8477
    COMMISSIONERS
     Chairman...................................Lake, Peter................512 936-7001
     Commissioner...............................McAdams, Will..............512 936-7001
     Commissioner...............................Cobos, Lori................512 936-7001
     Commissioner...............................Glotfelty, Jimmy...........512 936-7001
     Commissioner...............................Jackson, Kathleen..........512 936-7001
    EXECUTIVE DIRECTOR
     Executive Director.........................Gleeson, Thomas............512 936-7040
     Deputy Executive Director..................Corona, Connie.............512 936-7040
     Internal Auditor......................................................512 936-7305
     Director, Agency Operations................Hall, Hayley...............512 936-7135
     Director, Communications...................Parsons, Rich..............512 936-7135
     Director, Governmental Relations...........Heck, Jess.................512 936-7069
     Director, Office of Public Engagement......Hoke, Mike.................512 936-7048
     Manager Information Technology.............Smith, Gina................512 936-7100
     Financial Resources........................Beck, Mary.................512 936-7074
     Library....................................Maxwell, Carol.............512 936-7075
     Mailroom...................................Castellanos, Francisco.....512 936-7180
     Central Records............................Cox, Brady.................512 936-7180
     Human Resources............................Wolf, Angie................512 936-7060
     Agency Counsel.............................Feldman-Thomas, Kasey......512 936-7144
     Director, Office of Policy &
      Docket Management.........................Journeay, Stephen..........512 936-7200
     Director, Market Analysis..................Basaran, Harika............512 936-7143
     Director, Infrastructure...................Harris, Therese............512 936-7378
     Director, Legal............................Rogas, Keith...............512 936-7325
     Director, Rate Regulation..................Tietjen, Darryl............512 936-7105
     Director, Customer Protection..............Burch, Chris...............512 936-7120
     Director, Utility Outreach.................Benter, Tammy..............512 936-7405
     Director, Critical Infrastructure
      Security and Risk Management..............Bondurant, Charles.........512 936-7280
     Director, Rules & Projects.................Smeltzer, David............512 936-7132
     Director, Compliance & Enforcement.........English, Barksdale.........512 936-7365
     
    PERSONNEL LISTINGS:
     
    BASARAN Harika..............................AUSTIN.....................512 936-7143
    BECK Mary...................................AUSTIN.....................512 936-7074
    BENTER Tammy................................AUSTIN.....................512 936-7405
    BONDURANT Charles...........................AUSTIN.....................512 936-7280
    BURCH Chris.................................AUSTIN.....................512 936-7120
    CASTELLANOS Francisco.......................AUSTIN.....................512 936-7180
    COBOS Lori..................................AUSTIN.....................512 936-7001
    CORONA Connie...............................AUSTIN.....................512 936-7040
    COX Brady...................................AUSTIN.....................512 936-7180
    ENGLISH Barksdale...........................AUSTIN.....................512 936-7365
    FELDMAN-THOMAS Kasey........................AUSTIN.....................512 936-7144
    GLEESON Thomas..............................AUSTIN.....................512 936-7040
    GLOTFELTY Jimmy.............................AUSTIN.....................512 936-7001
    HALL Hayley.................................AUSTIN.....................512 936-7135
    HARRIS Therese..............................AUSTIN.....................512 936-7378
    HECK Jess...................................AUSTIN.....................512 936-7069
    HOKE Mike...................................AUSTIN.....................512 936-7048
    JACKSON Kathleen............................AUSTIN.....................512 936-7001
    JOURNEAY Stephen............................AUSTIN.....................512 936-7200
    LAKE Peter..................................AUSTIN.....................512 936-7001
    MAXWELL Carol...............................AUSTIN.....................512 936-7075
    MCADAMS Will................................AUSTIN.....................512 936-7001
    PARSONS Rich................................AUSTIN.....................512 936-7135
    ROGAS Keith.................................AUSTIN.....................512 936-7325
    SMELTZER David..............................AUSTIN.....................512 936-7132
    SMITH Gina..................................AUSTIN.....................512 936-7100
    TIETJEN Darryl..............................AUSTIN.....................512 936-7105
    WOLF Angie..................................AUSTIN.....................512 936-7060
     ...........................................AUSTIN.....................512 936-7305