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Capitol Complex Telephone System (CCTS) Directory
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Last updated: January 18, 2019
Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.
See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.
INSURANCE, TEXAS DEPARTMENT OF
333 Guadalupe 78701
P.O.Box 149104,78714-9104
www.tdi.texas.gov
Agency code 454
Main..................................................................512 676-7000
Agency Information....................................................512 676-6169
Toll-free (Agency Information)........................................800 578-4677
Commissioner...............................Sullivan, Kent.............512 676-6022
Executive Assistant.......................Chase, Laverne.............512 676-6022
GENERAL COUNSEL
General Counsel............................Garcia, Norma..............512 676-6586
Assistant General Counsel.................Beam, Justin...............512 676-6568
Chief Clerk...............................Beaver, Tracey.............512 676-6549
FAX...................................................................512 490-1064
LEGAL & ENFORCEMENT DIVISION
Deputy Commissioner........................Nored, Michael.............512 676-6556
Legal Associate Commissioner...............Knight, Debra..............512 676-6566
Legal, Policy Development Counsel,
Director..................................Carr, Susan................512 676-6567
Legal, Financial Counsel, Director.........Jonon, Margaret............512 676-6565
Enforcement, Licensing
Litigation, Director......................Loeffler, Ginger...........512 676-6350
Enforcement, Property Casualty-
Litigation, Director......................Meesey, Mandy..............512 676-6348
PUBLIC AFFAIRS
Deputy Commissioner........................Goodman, Stephanie.........512 676-6935
FAX...................................................................512 490-1026
Media Relations...........................Gonzalez, Ben..............512 676-6593
Web and Special Projects..................Escalante, Fawn............512 676-6598
AGENCY AFFAIRS
Deputy Commissioner........................Bellsndyer, Luke...........512 676-6028
Government Relations Director.............Elliott, Elizabeth.........512 676-6602
ADMINISTRATIVE OPERATIONS
Deputy Commissioner........................Clark, Nancy...............512 676-6166
Chief Financial Officer....................Infantini, Anthony.........512 676-6188
Procurement & General Services Director....Burkhart, Melissa..........512 676-6609
Purchasing & Contract Admin Manager........Gaona, Darrell.............512 676-6141
Human Resources Director...................Olivier, Cynthia...........512 676-6101
Human Resources Assistant Director.........Mata, Isela................512 676-6102
Information Technology Service Director....Lugo, Amy..................512 676-6031
Employee Ombudsman.........................Polk, Curtis...............512 676-6030
Office of Strategy Management Director.....Cooper, Elizabeth..........512 676-6155
COMPLIANCE
Deputy Commissioner........................Einfalt, Mark..............512 676-6210
Consumer Protection
Associate Commissioner....................Hield, Melissa.............512 676-6213
Consumer Info Helpline (Austin)
Director..................................Herrick, Chris.............512 676-6253
Consumer Info Helpline (Toll-Free).........Herrick, Chris.............800 252-3439
Complaints Resolution Director.............Almanzan, Latif............512 676-6231
Public Education Director..................Lee, Richard...............512 676-6268
Fraud Associate Commissioner...............Davis, Chris...............512 676-6295
Report Fraud.........................................................888 327-8818
FINANCIAL REGULATION
Deputy Commissioner........................Slape, Doug................512 676-6416
Assistant Deputy Commissioner..............Walker, Jamie..............512 676-6368
Company Licensing & Registration
Director..................................Hunt, Jeff.................512 676-6383
Company Licensing & Registration...........Ohaechesi, Godwin..........512 676-6432
Company Licensing/& Registration
Automated Line.......................................................512 676-6400
Examinations Section.......................Ramirez, Theresa...........512 676-6833
Analysis/Chief Examiner
Associate Commissioner....................Saldana, Teresa............512 676-6421
Examinations/Chief Examiner
Associate Commissioner....................Wheeler, Ignatius..........512 676-6835
Actuarial Director.........................Boerner, Mike..............512 676-6846
Agent & Adjuster Licensing Director........Carnley, Mike..............512 676-6476
Agent /Adjuster Licensing Automated Line..............................512 676-6500
MCQA Director..............................Diaz-Lara, Debra...........512 676-6413
MCQA Examinations Manager..................Martinez, Rita.............512 676-6869
General Management Fax................................................512 490-1038
Licensing Services,
Associate Commissioner....................Salas, Elijio..............512 676-6525
Supervisory Interventions Director.........Alexander, John............512 676-6418
Title Examinations.........................York, Robert...............512 676-6878
REGULATORY POLICY
Deputy Commissioner........................Brown, Cassie..............512 676-6610
Associate Commissioner.....................Worman, Mark...............512 676-6740
Life & Health Lines Director...............Danzeiser, Doug............512 676-6673
Life & Health Actuarial Director
Chief Actuary.............................Graeber, Jan...............512 676-6660
Inspections Director.......................Cox, Donny.................512 676-6775
Personal and Commercial Lines
Director..................................Baker, Marianne............512 676-6710
Property & Casualty Actuarial Director
Chief Actuary.............................Byckovski, J'ne............512 676-6694
STATE FIRE MARSHAL
State Fire Marshal.........................Connealy, Chris............512 676-6780
Assistant State Fire Marshal...............McCloud, Ernest............512 676-6785
DIVISION OF WORKERS' COMPENSATION
7551 Metro Center Dr., Ste.100
Austin, Texas 78744-1609
Main Line.............................................................512 804-4000
Commissioner...............................Brannan, Ryan..............512 804-4400
Executive Assistant.......................Salazar, Idalia............512 804-4403
Business Process Deputy Commissioner.......McElrath, Joseph...........512 804-5010
External Relations Director................Nelson, Jeff...............512 804-4405
General Counsel............................Canaday III, Nicholas......512 804-4422
Enforcement Deputy Commissioner............Lopez-Wagley, Marisa.......512 804-4739
Special Advisor............................Lee, Amy...................512 804-4410
DWC Affairs & Strategic Planning
Chief Deputy Commissioner.................Paschal, Dan...............512 804-4409
DWC OPERATIONS
Special Advisor for Designated Doctor
Program Development.......................Defoyd, Dr. Bill...........512 804-4853
Outreach Planning & Coordination
Director..................................Johnson, Angelia...........512 804-4530
Records Management & Support Director.....Mancini, Genice............512 804-4406
Business Process Improvement..............Ekrut, David...............512 804-4413
DWC HEARINGS
Deputy Commissioner........................Sullivan, Kerry............512 804-4015
Chief Clerk of Proceedings
Deputy Commissioner.......................Duarte, Tiffany............512 804-4055
Hearings Officer..........................Kraft, Gene................512 804-4538
Benefit Review Officers...................Craddock, Allen............512 804-4085
DWC ENFORCEMENT
Workers' Compensation Litigation...........Lutz, Toya.................512 804-4294
CLAIMS & CUSTOMER SERVICES
Assistant Director.........................De La Cruz, Erica..........512 804-4143
Deputy Commissioner.......................McMaster, Kathy............512 804-4125
DWC Commissioner's Ombudsman..............Haywood, Kevin.............512 804-4106
HEALTH CARE MANAGEMENT
Deputy Commissioner........................Zurek, Matthew.............512 804-4870
Audits & Investigations Manager............Cooper, Darrell............512 804-4768
Federal Data Collection....................Jones, Deborah.............512 804-4651
Outreach & Workplace Safety Director.......Puckett, Karen.............512 804-5020
OSHCON Manager.............................D'Amura, Christopher.......512 804-4640
Complaint Resolution Manager...............Whitehouse, Denny..........512 804-4750
Policy & Implementation....................Richardson, Ruth...........512 804-4850
Medical Fee Dispute Resolution Director....Luevano, Martha............512 804-4858
Business Management Director...............Landrum, Mary..............512 804-4814
Safety Training & Inspections..............Carmody, Denise............512 804-4626
MEDICAL ADVISOR
Medical Advisor............................Palmer, Dr. Patrick........512 804-4822
Associate Medical Advisor..................Davis, Dr. David...........512 804-4415
HUMAN RESOURCES
Human Resources
Director..................................Olivier, Cynthia...........512 676-6101
INTERNAL AUDIT
Director...................................Royal, Greg................512 676-6200
PUBLIC INFORMATION
Public Information.........................Greeley, John..............512 676-6596
WORKERS' COMPENSATION COUNSEL
Section Chief..............................Carothers, Jeff............512 804-4704
PERSONNEL LISTINGS:
ALEXANDER John..............................AUSTIN.....................512 676-6418
ALMANZAN Latif..............................AUSTIN.....................512 676-6231
BAKER Marianne..............................AUSTIN.....................512 676-6710
BEAM Justin.................................AUSTIN.....................512 676-6568
BEAVER Tracey...............................AUSTIN.....................512 676-6549
BELLSNDYER Luke.............................AUSTIN.....................512 676-6028
BOERNER Mike................................AUSTIN.....................512 676-6846
BRANNAN Ryan................................AUSTIN.....................512 804-4400
BROWN Cassie................................AUSTIN.....................512 676-6610
BUCK Angela.................................AUSTIN.....................512 676-6970
BURKHART Melissa............................AUSTIN.....................512 676-6609
BYCKOVSKI J'ne..............................AUSTIN.....................512 676-6694
CANADAY III Nicholas........................AUSTIN.....................512 804-4422
CARMODY Denise..............................AUSTIN.....................512 804-4626
CARNLEY Mike................................AUSTIN.....................512 676-6476
CAROTHERS Jeff..............................AUSTIN.....................512 804-4704
CARR Susan..................................AUSTIN.....................512 676-6567
CEARLEY Carole..............................AUSTIN.....................512 676-6583
CHASE Laverne...............................AUSTIN.....................512 676-6022
CLARK Nancy.................................AUSTIN.....................512 676-6166
CONNEALY Chris..............................AUSTIN.....................512 676-6780
COOPER Darrell..............................AUSTIN.....................512 804-4768
COOPER Elizabeth............................AUSTIN.....................512 676-6155
COX Donny...................................AUSTIN.....................512 676-6775
CRADDOCK Allen..............................AUSTIN.....................512 804-4085
D'AMURA Christopher.........................AUSTIN.....................512 804-4640
DANZEISER Doug..............................AUSTIN.....................512 676-6673
DAVIS Chris.................................AUSTIN.....................512 676-6295
DAVIS Dr. David.............................AUSTIN.....................512 804-4415
DE LA CRUZ Erica............................AUSTIN.....................512 804-4143
DEFOYD Dr. Bill.............................AUSTIN.....................512 804-4853
DIAZ-LARA Debra.............................AUSTIN.....................512 676-6413
DUARTE Tiffany..............................AUSTIN.....................512 804-4055
EINFALT Mark................................AUSTIN.....................512 676-6210
EKRUT David.................................AUSTIN.....................512 804-4413
ELLIOTT Elizabeth...........................AUSTIN.....................512 676-6602
ESCALANTE Fawn..............................AUSTIN.....................512 676-6598
FREEZE Colleen..............................AUSTIN.....................512 676-6092
FREITAG Josephine...........................AUSTIN.....................512 676-6743
GAONA Darrell...............................AUSTIN.....................512 676-6141
GARCIA Norma................................AUSTIN.....................512 676-6586
GONZALEZ Ben................................AUSTIN.....................512 676-6593
GOODMAN Stephanie...........................AUSTIN.....................512 676-6935
GRAEBER Jan.................................AUSTIN.....................512 676-6660
GREELEY John................................AUSTIN.....................512 676-6596
HAYWOOD Kevin...............................AUSTIN.....................512 804-4106
HERRICK Chris...............................AUSTIN.....................512 676-6253
HIELD Melissa...............................AUSTIN.....................512 676-6213
HUNT Jeff...................................AUSTIN.....................512 676-6383
INFANTINI Anthony...........................AUSTIN.....................512 676-6188
JOHNSON Angelia.............................AUSTIN.....................512 804-4530
JONES Deborah...............................AUSTIN.....................512 804-4651
JONON Margaret..............................AUSTIN.....................512 676-6565
KNIGHT Debra................................AUSTIN.....................512 676-6566
KRAFT Gene..................................AUSTIN.....................512 804-4538
LANDRUM Mary................................AUSTIN.....................512 804-4814
LEE Amy.....................................AUSTIN.....................512 804-4410
LEE Richard.................................AUSTIN.....................512 676-6268
LOEFFLER Ginger.............................AUSTIN.....................512 676-6350
LOPEZ-WAGLEY Marisa.........................AUSTIN.....................512 804-4739
LUEVANO Martha..............................AUSTIN.....................512 804-4858
LUGO Amy....................................AUSTIN.....................512 676-6031
LUTZ Toya...................................AUSTIN.....................512 804-4294
MACE Kara...................................AUSTIN.....................512 676-6577
MARTINEZ Rita...............................AUSTIN.....................512 676-6869
MATA Isela..................................AUSTIN.....................512 676-6102
MAXWELL Michelle............................AUSTIN.....................512 676-6482
MCCLOUD Ernest..............................AUSTIN.....................512 676-6785
MCELRATH Joseph.............................AUSTIN.....................512 804-5010
MCMASTER Kathy..............................AUSTIN.....................512 804-4125
MEESEY Mandy................................AUSTIN.....................512 676-6348
MORRELL Lorna...............................AUSTIN.....................512 676-6499
NELSON Jeff.................................AUSTIN.....................512 804-4405
NORED Michael...............................AUSTIN.....................512 676-6556
OHAECHESI Godwin............................AUSTIN.....................512 676-6432
OLIVIER Cynthia.............................AUSTIN.....................512 676-6101
PALMER Dr. Patrick..........................AUSTIN.....................512 804-4822
PASCHAL Dan.................................AUSTIN.....................512 804-4409
PERRY Natasha...............................AUSTIN.....................512 804-4741
POLK Curtis.................................AUSTIN.....................512 676-6030
PUCKETT Karen...............................AUSTIN.....................512 804-5020
RAMIREZ Theresa.............................AUSTIN.....................512 676-6833
RICHARDSON Ruth.............................AUSTIN.....................512 804-4850
ROYAL Greg..................................AUSTIN.....................512 676-6200
SALAS Elijio................................AUSTIN.....................512 676-6525
SALAZAR Idalia..............................AUSTIN.....................512 804-4403
SALDANA Teresa..............................AUSTIN.....................512 676-6421
SLAPE Doug..................................AUSTIN.....................512 676-6416
STREY Susan.................................AUSTIN.....................512 676-6756
SULLIVAN Kent...............................AUSTIN.....................512 676-6022
SULLIVAN Kerry..............................AUSTIN.....................512 804-4015
WALKER Jamie................................AUSTIN.....................512 676-6368
WHEELER Ignatius............................AUSTIN.....................512 676-6835
WHITEHOUSE Denny............................AUSTIN.....................512 804-4750
WILLIAMS Ike................................AUSTIN.....................512 676-6765
WORMAN Mark.................................AUSTIN.....................512 676-6740
YORK Robert.................................AUSTIN.....................512 676-6878
ZUREK Matthew...............................AUSTIN.....................512 804-4870
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