Capitol Complex Telephone System (CCTS) Directory

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Last updated: June 19, 2019

Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.

See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.

    INSURANCE, TEXAS DEPARTMENT OF
      333 Guadalupe 78701
      P.O.Box 149104,78714-9104
      www.tdi.texas.gov
      Agency code 454
     
     Main..................................................................512 676-7000
     Agency Information....................................................512 676-6169
     Toll-free (Agency Information)........................................800 578-4677
     Commissioner...............................Sullivan, Kent.............512 676-6022
      Commissioner's Administration
      Executive Assistant.......................Rubio, Theresa.............512 676-6022
     Chief Deputy Commissioner..................Slape, Doug................512 676-6416
     Chief of Staff.............................Phillips, Edith "Stu"......512 676-6563
    GENERAL COUNSEL
     General Counsel............................Garcia, Norma..............512 676-6586
      Assistant General Counsel.................Beam, Justin...............512 676-6568
      Chief Clerk...............................Beaver, Tracey.............512 676-6549
     FAX...................................................................512 490-1064
    LEGAL & ENFORCEMENT DIVISION
     Deputy Commissioner........................Nored, Michael.............512 676-6556
     Legal, Office of Policy Development-
      Counsel, Director.........................Carr, Susan................512 676-6567
     Legal, Office of Financial
      Counsel, Director.........................Jonon, Margaret............512 676-6565
     Enforcement
      Associate Commissioner....................Gillum, Leah...............512 676-6357
     Enforcement, Licensing
      Litigation, Director......................Loeffler, Ginger...........512 676-6350
     Enforcement, Property Casualty-
      Litigation, Director......................Meesey, Mandy..............512 676-6348
     Enforcement, Life, Health Litigation
      Director..................................Rosendahl, Beverly.........512 676-6329
    PUBLIC AFFAIRS
     Deputy Commissioner........................Goodman, Stephanie.........512 676-6935
     Communications.............................Gonzalez, Ben..............512 676-6593
      Web and Special Projects..................Escalante, Fawn............512 676-6598
    AGENCY AFFAIRS
     Deputy Commissioner........................Bellsndyer, Luke...........512 676-6028
      Government Relations Associate
      Commissioner..............................Elliott, Elizabeth.........512 676-6602
    ADMINISTRATIVE OPERATIONS
     Deputy Commissioner........................Clark, Nancy...............512 676-6166
     Financial Services Director................Infantini, Anthony.........512 676-6188
     Procurement & General Services Director....Burkhart, Melissa..........512 676-6609
     Human Resources Director...................Olivier, Cynthia...........512 676-6101
     Human Resources Assistant Director.........Mata, Isela................512 676-6102
     Information Technology Service Director....Lugo, Amy..................512 676-6031
     Employee Ombudsman.........................Polk, Curtis...............512 676-6030
     Customer Operations
      Associate Commissioner....................Herricks, Chris............512 676-6476
     Complaint Processing Director..............Jenkins, Aaron.............512 676-6289
     Agent & Adjuster Licensing Director........Reyna, Philip..............512 676-6794
     Agent & Adjuster Licensing
      Automated Line.......................................................512 676-6500
     Consumer Information Helpline.........................................800 252-3439
    COMPLIANCE
     Deputy Commissioner........................Einfalt, Mark..............512 676-6210
     Consumer Protection
      Associate Commissioner....................Hield, Melissa.............512 676-6213
     Public Education
      Director..................................Lee, Richard...............512 676-6268
     Fraud Unit Associate Commissioner..........Davis, Chris...............512 676-6295
      Report Fraud Automated Line..........................................888 327-8818
    FINANCIAL REGULATION
     Deputy Commissioner........................Walker, Jamie..............512 676-6368
     Assistant Deputy Commissioner..............Hunt, Jeff.................512 676-6383
     Company Licensing & Registration
      Associate Commissioner...............................................512 676-6525
     Company Licensing/& Registration
      Automated Line.......................................................512 676-6400
     Analysis/Chief Examiner
      Associate Commissioner....................Garcia, Amy................512 676-6421
     Examinations/Chief Examiner
      Associate Commissioner....................Wheeler, Ignatius..........512 676-6835
     Actuarial
      Director..................................Boerner, Mike..............512 676-6846
     Managed Care Quality Assurance
      Director..................................Diaz-Lara, Debra...........512 676-6413
     Supervisory Interventions Director.........Alexander, John............512 676-6418
    REGULATORY POLICY
     Deputy Commissioner........................Worman, Mark...............512 676-6610
     Life & Health Lines Director...............Danzeiser, Doug............512 676-6673
     Life & Health Actuarial
      Acting Director - Chief Actuary...........Malkani, Raja..............512 676-6652
     Inspections Director.......................Cox, Donny.................512 676-6775
     Property & Casualty Lines,
      Director..................................Baker, Marianne............512 676-6710
     Property & Casualty Actuarial
      Director - Chief Actuary..................Byckovski, J'ne............512 676-6694
    STATE FIRE MARSHAL
     State Fire Marshal.........................Hernandez, Orlando.........512 676-6780
     Assistant State Fire Marshal...............McCloud, Ernest............512 676-6785
    DIVISION OF WORKERS' COMPENSATION
        7551 Metro Center Dr., Ste.100 78744-1609
     Main Line.............................................................512 804-4000
     Commissioner...............................Brown, Cassie..............512 804-4400
      Commissioner's Administration
      Executive Assistant.......................Salazar, Idalia............512 804-4403
     External Relations Director................Nelson, Jeff...............512 804-4405
     Appeals Panel Director.....................Hopens, Jennifer...........512 804-4033
     Commissioner's Ombudsman...................Haywood, Kevin.............512 804-4106
    DWC BUSINESS PROCESS
     Deputy Commissioner........................McElrath, Joseph...........512 804-5010
      Records Management & Support
      Director..................................Mancini, Genice............512 804-4406
     Information Management Systems
      Director..................................Harper, Russell............512 804-4723
    DWC COMPLIANCE & INVESTIGATIONS
     Deputy Commissioner........................Knight, Debra..............512 804-4726
      Enforcement Deputy Commissioner...........Lopez-Wagley, Marisa.......512 804-4739
    DWC GENERAL COUNSEL
     General Counsel............................Canaday III, Nicholas......512 804-4422
    DWC HEARINGS
     Deputy Commissioner........................Sullivan, Kerry............512 804-4015
      Disputing Processing -
      Chief Clerk of Proceedings Director.......Duarte, Tiffany............512 804-4055
      Hearings Director.........................Craddock, Allen............512 804-4085
    DWC POLICY & CUSTOMER SERVICES
     Deputy Commissioner........................Paschal, Dan...............512 804-4015
      Claims & Customer Service
      Director..................................De La Cruz, Erica..........512 804-4143
      Research Evaluation Group Director........Campbell, D.C..............512 676-6820
      Communications Director...................Gale, Melissa..............512 804-4203
      Policy & Customer Services
      Special Advisor...........................Lee, Amy...................512 804-4410
    DWC HEALTH & SAFETY
     Health & Safety
      Deputy Commissioner.......................Zurek, Matthew.............512 804-4870
     Workplace Safety Director..................D'Amura, Chris.............512 804-4640
     Medical Fee Dispute Resolution
      Director..................................Luevano, Martha............512 804-4858
     Health Care Business Management
      Director..................................Landrum, Mary..............512 804-4814
    INTERNAL AUDIT
     Internal Audit Director....................Royal, Greg................512 676-6200
     
    PERSONNEL LISTINGS:
     
    ALEXANDER John..............................AUSTIN.....................512 676-6418
    BAKER Marianne..............................AUSTIN.....................512 676-6710
    BEAM Justin.................................AUSTIN.....................512 676-6568
    BEAVER Tracey...............................AUSTIN.....................512 676-6549
    BELLSNDYER Luke.............................AUSTIN.....................512 676-6028
    BOERNER Mike................................AUSTIN.....................512 676-6846
    BROWN Cassie................................AUSTIN.....................512 804-4400
    BURKHART Melissa............................AUSTIN.....................512 676-6609
    BYCKOVSKI J'ne..............................AUSTIN.....................512 676-6694
    CAMPBELL D.C................................AUSTIN.....................512 676-6820
    CANADAY III Nicholas........................AUSTIN.....................512 804-4422
    CARR Susan..................................AUSTIN.....................512 676-6567
    CLARK Nancy.................................AUSTIN.....................512 676-6166
    COX Donny...................................AUSTIN.....................512 676-6775
    CRADDOCK Allen..............................AUSTIN.....................512 804-4085
    D'AMURA Chris...............................AUSTIN.....................512 804-4640
    DANZEISER Doug..............................AUSTIN.....................512 676-6673
    DAVIS Chris.................................AUSTIN.....................512 676-6295
    DE LA CRUZ Erica............................AUSTIN.....................512 804-4143
    DIAZ-LARA Debra.............................AUSTIN.....................512 676-6413
    DUARTE Tiffany..............................AUSTIN.....................512 804-4055
    EINFALT Mark................................AUSTIN.....................512 676-6210
    ELLIOTT Elizabeth...........................AUSTIN.....................512 676-6602
    ESCALANTE Fawn..............................AUSTIN.....................512 676-6598
    GALE Melissa................................AUSTIN.....................512 804-4203
    GARCIA Amy..................................AUSTIN.....................512 676-6421
    GARCIA Norma................................AUSTIN.....................512 676-6586
    GILLUM Leah.................................AUSTIN.....................512 676-6357
    GONZALEZ Ben................................AUSTIN.....................512 676-6593
    GOODMAN Stephanie...........................AUSTIN.....................512 676-6935
    HARPER Russell..............................AUSTIN.....................512 804-4723
    HAYWOOD Kevin...............................AUSTIN.....................512 804-4106
    HERNANDEZ Orlando...........................AUSTIN.....................512 676-6780
    HERRICKS Chris..............................AUSTIN.....................512 676-6476
    HIELD Melissa...............................AUSTIN.....................512 676-6213
    HOPENS Jennifer.............................AUSTIN.....................512 804-4033
    HUNT Jeff...................................AUSTIN.....................512 676-6383
    INFANTINI Anthony...........................AUSTIN.....................512 676-6188
    JENKINS Aaron...............................AUSTIN.....................512 676-6289
    JONON Margaret..............................AUSTIN.....................512 676-6565
    KNIGHT Debra................................AUSTIN.....................512 804-4726
    LANDRUM Mary................................AUSTIN.....................512 804-4814
    LEE Amy.....................................AUSTIN.....................512 804-4410
    LEE Richard.................................AUSTIN.....................512 676-6268
    LOEFFLER Ginger.............................AUSTIN.....................512 676-6350
    LOPEZ-WAGLEY Marisa.........................AUSTIN.....................512 804-4739
    LUEVANO Martha..............................AUSTIN.....................512 804-4858
    LUGO Amy....................................AUSTIN.....................512 676-6031
    MALKANI Raja................................AUSTIN.....................512 676-6652
    MATA Isela..................................AUSTIN.....................512 676-6102
    MCCLOUD Ernest..............................AUSTIN.....................512 676-6785
    MCELRATH Joseph.............................AUSTIN.....................512 804-5010
    MEESEY Mandy................................AUSTIN.....................512 676-6348
    NELSON Jeff.................................AUSTIN.....................512 804-4405
    NORED Michael...............................AUSTIN.....................512 676-6556
    OLIVIER Cynthia.............................AUSTIN.....................512 676-6101
    PASCHAL Dan.................................AUSTIN.....................512 804-4015
    PHILLIPS Edith "Stu"........................AUSTIN.....................512 676-6563
    POLK Curtis.................................AUSTIN.....................512 676-6030
    REYNA Philip................................AUSTIN.....................512 676-6794
    ROSENDAHL Beverly...........................AUSTIN.....................512 676-6329
    ROYAL Greg..................................AUSTIN.....................512 676-6200
    RUBIO Theresa...............................AUSTIN.....................512 676-6022
    SALAZAR Idalia..............................AUSTIN.....................512 804-4403
    SLAPE Doug..................................AUSTIN.....................512 676-6416
    SULLIVAN Kent...............................AUSTIN.....................512 676-6022
    SULLIVAN Kerry..............................AUSTIN.....................512 804-4015
    WALKER Jamie................................AUSTIN.....................512 676-6368
    WHEELER Ignatius............................AUSTIN.....................512 676-6835
    WORMAN Mark.................................AUSTIN.....................512 676-6610
    ZUREK Matthew...............................AUSTIN.....................512 804-4870