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Capitol Complex Telephone System (CCTS) Directory
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Last updated: April 21, 2021
Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.
See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.
INSURANCE, TEXAS DEPARTMENT OF
333 Guadalupe 78701
P.O.Box 149104,78714-9104
www.tdi.texas.gov
Agency code 454
Main..................................................................512 676-7000
Agency Information....................................................512 676-6169
Toll-free (Agency Information)........................................800 578-4677
Commissioner...............................Sullivan, Kent.............512 676-6022
Commissioner's Administration
Executive Assistant.......................Rubio, Theresa.............512 676-6022
Chief Deputy Commissioner..................Slape, Doug................512 676-6416
Chief of Staff.............................Phillips, Edith "Stu"......512 676-6563
GENERAL COUNSEL
General Counsel............................Garcia, Norma..............512 676-6586
Assistant General Counsel.................Beam, Justin...............512 676-6568
Chief Clerk...............................Beaver, Tracey.............512 676-6549
FAX...................................................................512 490-1064
LEGAL & ENFORCEMENT DIVISION
Deputy Commissioner........................Nored, Michael.............512 676-6556
Legal, Office of Policy Development-
Counsel, Director.........................Carr, Susan................512 676-6567
Legal, Office of Financial
Counsel, Director.........................Jonon, Margaret............512 676-6565
Enforcement
Associate Commissioner....................Gillum, Leah...............512 676-6357
Enforcement, Licensing
Litigation, Director......................Loeffler, Ginger...........512 676-6350
Enforcement, Property Casualty-
Litigation, Director......................Meesey, Mandy..............512 676-6348
Enforcement, Life, Health Litigation
Director..................................Rosendahl, Beverly.........512 676-6329
PUBLIC AFFAIRS
Deputy Commissioner........................Goodman, Stephanie.........512 676-6935
Communications.............................Gonzalez, Ben..............512 676-6593
Web and Special Projects..................Escalante, Fawn............512 676-6598
AGENCY AFFAIRS
Deputy Commissioner........................Bellsndyer, Luke...........512 676-6028
Government Relations Associate
Commissioner..............................Elliott, Elizabeth.........512 676-6602
ADMINISTRATIVE OPERATIONS
Deputy Commissioner........................Clark, Nancy...............512 676-6166
Financial Services Director................Infantini, Anthony.........512 676-6188
Procurement & General Services Director....Burkhart, Melissa..........512 676-6609
Human Resources Director...................Olivier, Cynthia...........512 676-6101
Human Resources Assistant Director.........Mata, Isela................512 676-6102
Information Technology Service Director....Lugo, Amy..................512 676-6031
Employee Ombudsman.........................Polk, Curtis...............512 676-6030
Customer Operations
Associate Commissioner....................Herricks, Chris............512 676-6476
Complaint Processing Director..............Jenkins, Aaron.............512 676-6289
Agent & Adjuster Licensing Director........Reyna, Philip..............512 676-6794
Agent & Adjuster Licensing
Automated Line.......................................................512 676-6500
Consumer Information Helpline.........................................800 252-3439
COMPLIANCE
Deputy Commissioner........................Einfalt, Mark..............512 676-6210
Consumer Protection
Associate Commissioner....................Hield, Melissa.............512 676-6213
Public Education
Director..................................Lee, Richard...............512 676-6268
Fraud Unit Associate Commissioner..........Davis, Chris...............512 676-6295
Report Fraud Automated Line..........................................888 327-8818
FINANCIAL REGULATION
Deputy Commissioner........................Walker, Jamie..............512 676-6368
Assistant Deputy Commissioner..............Hunt, Jeff.................512 676-6383
Company Licensing & Registration
Associate Commissioner...............................................512 676-6525
Company Licensing/& Registration
Automated Line.......................................................512 676-6400
Analysis/Chief Examiner
Associate Commissioner....................Garcia, Amy................512 676-6421
Examinations/Chief Examiner
Associate Commissioner....................Wheeler, Ignatius..........512 676-6835
Actuarial
Director..................................Boerner, Mike..............512 676-6846
Managed Care Quality Assurance
Director..................................Diaz-Lara, Debra...........512 676-6413
Supervisory Interventions Director.........Alexander, John............512 676-6418
REGULATORY POLICY
Deputy Commissioner........................Worman, Mark...............512 676-6610
Life & Health Lines Director...............Danzeiser, Doug............512 676-6673
Life & Health Actuarial
Acting Director - Chief Actuary...........Malkani, Raja..............512 676-6652
Inspections Director.......................Cox, Donny.................512 676-6775
Property & Casualty Lines,
Director..................................Baker, Marianne............512 676-6710
Property & Casualty Actuarial
Director - Chief Actuary..................Byckovski, J'ne............512 676-6694
STATE FIRE MARSHAL
State Fire Marshal.........................Hernandez, Orlando.........512 676-6780
Assistant State Fire Marshal...............McCloud, Ernest............512 676-6785
DIVISION OF WORKERS' COMPENSATION
7551 Metro Center Dr., Ste.100 78744-1609
Main Line.............................................................512 804-4000
Commissioner...............................Brown, Cassie..............512 804-4400
Commissioner's Administration
Executive Assistant.......................Salazar, Idalia............512 804-4403
External Relations Director................Nelson, Jeff...............512 804-4405
Appeals Panel Director.....................Hopens, Jennifer...........512 804-4033
Commissioner's Ombudsman...................Haywood, Kevin.............512 804-4106
DWC BUSINESS PROCESS
Deputy Commissioner........................McElrath, Joseph...........512 804-5010
Records Management & Support
Director..................................Mancini, Genice............512 804-4406
Information Management Systems
Director..................................Harper, Russell............512 804-4723
DWC COMPLIANCE & INVESTIGATIONS
Deputy Commissioner........................Knight, Debra..............512 804-4726
Enforcement Deputy Commissioner...........Lopez-Wagley, Marisa.......512 804-4739
DWC GENERAL COUNSEL
General Counsel............................Canaday III, Nicholas......512 804-4422
DWC HEARINGS
Deputy Commissioner........................Sullivan, Kerry............512 804-4015
Disputing Processing -
Chief Clerk of Proceedings Director.......Duarte, Tiffany............512 804-4055
Hearings Director.........................Craddock, Allen............512 804-4085
DWC POLICY & CUSTOMER SERVICES
Deputy Commissioner........................Paschal, Dan...............512 804-4015
Claims & Customer Service
Director..................................De La Cruz, Erica..........512 804-4143
Research Evaluation Group Director........Campbell, D.C..............512 676-6820
Communications Director...................Gale, Melissa..............512 804-4203
Policy & Customer Services
Special Advisor...........................Lee, Amy...................512 804-4410
DWC HEALTH & SAFETY
Health & Safety
Deputy Commissioner.......................Zurek, Matthew.............512 804-4870
Workplace Safety Director..................D'Amura, Chris.............512 804-4640
Medical Fee Dispute Resolution
Director..................................Luevano, Martha............512 804-4858
Health Care Business Management
Director..................................Landrum, Mary..............512 804-4814
INTERNAL AUDIT
Internal Audit Director....................Royal, Greg................512 676-6200
PERSONNEL LISTINGS:
ALEXANDER John..............................AUSTIN.....................512 676-6418
BAKER Marianne..............................AUSTIN.....................512 676-6710
BEAM Justin.................................AUSTIN.....................512 676-6568
BEAVER Tracey...............................AUSTIN.....................512 676-6549
BELLSNDYER Luke.............................AUSTIN.....................512 676-6028
BOERNER Mike................................AUSTIN.....................512 676-6846
BROWN Cassie................................AUSTIN.....................512 804-4400
BURKHART Melissa............................AUSTIN.....................512 676-6609
BYCKOVSKI J'ne..............................AUSTIN.....................512 676-6694
CAMPBELL D.C................................AUSTIN.....................512 676-6820
CANADAY III Nicholas........................AUSTIN.....................512 804-4422
CARR Susan..................................AUSTIN.....................512 676-6567
CLARK Nancy.................................AUSTIN.....................512 676-6166
COX Donny...................................AUSTIN.....................512 676-6775
CRADDOCK Allen..............................AUSTIN.....................512 804-4085
D'AMURA Chris...............................AUSTIN.....................512 804-4640
DANZEISER Doug..............................AUSTIN.....................512 676-6673
DAVIS Chris.................................AUSTIN.....................512 676-6295
DE LA CRUZ Erica............................AUSTIN.....................512 804-4143
DIAZ-LARA Debra.............................AUSTIN.....................512 676-6413
DUARTE Tiffany..............................AUSTIN.....................512 804-4055
EINFALT Mark................................AUSTIN.....................512 676-6210
ELLIOTT Elizabeth...........................AUSTIN.....................512 676-6602
ESCALANTE Fawn..............................AUSTIN.....................512 676-6598
GALE Melissa................................AUSTIN.....................512 804-4203
GARCIA Amy..................................AUSTIN.....................512 676-6421
GARCIA Norma................................AUSTIN.....................512 676-6586
GILLUM Leah.................................AUSTIN.....................512 676-6357
GONZALEZ Ben................................AUSTIN.....................512 676-6593
GOODMAN Stephanie...........................AUSTIN.....................512 676-6935
HARPER Russell..............................AUSTIN.....................512 804-4723
HAYWOOD Kevin...............................AUSTIN.....................512 804-4106
HERNANDEZ Orlando...........................AUSTIN.....................512 676-6780
HERRICKS Chris..............................AUSTIN.....................512 676-6476
HIELD Melissa...............................AUSTIN.....................512 676-6213
HOPENS Jennifer.............................AUSTIN.....................512 804-4033
HUNT Jeff...................................AUSTIN.....................512 676-6383
INFANTINI Anthony...........................AUSTIN.....................512 676-6188
JENKINS Aaron...............................AUSTIN.....................512 676-6289
JONON Margaret..............................AUSTIN.....................512 676-6565
KNIGHT Debra................................AUSTIN.....................512 804-4726
LANDRUM Mary................................AUSTIN.....................512 804-4814
LEE Amy.....................................AUSTIN.....................512 804-4410
LEE Richard.................................AUSTIN.....................512 676-6268
LOEFFLER Ginger.............................AUSTIN.....................512 676-6350
LOPEZ-WAGLEY Marisa.........................AUSTIN.....................512 804-4739
LUEVANO Martha..............................AUSTIN.....................512 804-4858
LUGO Amy....................................AUSTIN.....................512 676-6031
MALKANI Raja................................AUSTIN.....................512 676-6652
MATA Isela..................................AUSTIN.....................512 676-6102
MCCLOUD Ernest..............................AUSTIN.....................512 676-6785
MCELRATH Joseph.............................AUSTIN.....................512 804-5010
MEESEY Mandy................................AUSTIN.....................512 676-6348
NELSON Jeff.................................AUSTIN.....................512 804-4405
NORED Michael...............................AUSTIN.....................512 676-6556
OLIVIER Cynthia.............................AUSTIN.....................512 676-6101
PASCHAL Dan.................................AUSTIN.....................512 804-4015
PHILLIPS Edith "Stu"........................AUSTIN.....................512 676-6563
POLK Curtis.................................AUSTIN.....................512 676-6030
REYNA Philip................................AUSTIN.....................512 676-6794
ROSENDAHL Beverly...........................AUSTIN.....................512 676-6329
ROYAL Greg..................................AUSTIN.....................512 676-6200
RUBIO Theresa...............................AUSTIN.....................512 676-6022
SALAZAR Idalia..............................AUSTIN.....................512 804-4403
SLAPE Doug..................................AUSTIN.....................512 676-6416
SULLIVAN Kent...............................AUSTIN.....................512 676-6022
SULLIVAN Kerry..............................AUSTIN.....................512 804-4015
WALKER Jamie................................AUSTIN.....................512 676-6368
WHEELER Ignatius............................AUSTIN.....................512 676-6835
WORMAN Mark.................................AUSTIN.....................512 676-6610
ZUREK Matthew...............................AUSTIN.....................512 804-4870
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