Capitol Complex Telephone System (CCTS) Directory

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Last updated: July 25, 2017

Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.

See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.

    INSURANCE, TEXAS DEPARTMENT OF
      333 Guadalupe 78701
      P.O.Box 149104,78714-9104
      www.tdi.texas.gov
      Agency code 454
     
     Main..................................................................512 463-6000
     Agency Information....................................................512 676-6169
     Toll-free (Agency Information)........................................800 578-4677
     Director...................................Johnson, Kyson.............512 676-6290
     Commissioner...............................Mattax, David..............512 676-6022
      Executive Assistant.......................Chase, Laverne.............512 676-6022
     ITS Manager................................Young, Layla...............512 676-6196
     FAX...................................................................512 475-2005
    GENERAL COUNSEL
     Chief Clerk................................Garcia, Norma..............512 676-6586
      Assistant General Counsel.................Beam, Justin...............512 676-6568
      FAX..................................................................512 475-2025
     Special Counsel for External Affairs
      Deputy Commissioner..................................................512 676-6545
      Agency Counsel Director..............................................512 676-6549
    LEGAL DIVISION
     Director..............................................................512 676-6549
     Director, Financial Counsel...........................................512 676-6556
     Director, Policy Development Counsel.......Knight, Debra..............512 676-6566
     Deputy Commissioner........................Nored, Michael.............512 676-6545
     Legal......................................Beaver, Tracey.............512 676-6564
    PUBLIC AFFAIRS
     Deputy Commissioner........................Goodman, Stephanie.........512 676-6935
     FAX...................................................................512 490-1026
      Media Relations...........................Gonzalez, Ben..............512 676-6593
      Web and Special Projects..................Escalante, Fawn............512 676-6598
    AGENCY AFFAIRS
     Deputy Commissioner........................Brady, Kevin...............512 676-6028
      Government Relations Director.............Hamilton, Melissa..........512 676-6602
    ADMINISTRATIVE OPERATIONS
     Deputy Commissioner........................David, Patricia............512 676-6026
      Chief Financial Officer...................Clark, Nancy...............512 676-6166
      Procurement & General Services Director...Powers, Mike...............512 676-6124
      Purchasing & Contract Admin Manager.......Gaona, Darrell.............512 676-6141
      Human Resources Director..................Olivier, Cynthia...........512 676-6101
      Information Technology Service Director...Lugo, Amy..................512 676-6031
      Employee Ombudsman........................Polk, Curtis...............512 676-6030
     Office of Strategy Management Director.....Harris, Kim................512 676-6155
    COMPLIANCE
     Deputy Commissioner........................Einfalt, Mark..............512 676-6210
     Consumer Protection
      Associate Commissioner....................Hield, Melissa.............512 676-6213
     Consumer Info Helpline (Austin)
      Director..................................Herrick, Chris.............512 676-6253
     Consumer Info Helpline (Toll-Free).........Herrick, Chris.............800 252-3439
     Complaints Resolution Director.............Almanzan, Latif............512 676-6231
     Complaint Resolution
      Manager...................................White, Gary................512 676-6252
     Public Education Director..................Lee, Richard...............512 676-6268
     Licensing Litigation Director..............Loeffler, Ginger...........512 676-6350
     Fraud Associate Commissioner...............Davis, Chris...............512 676-6295
      Financial Counsel.........................Jonon, Margaret............512 676-6565
      Report Fraud.........................................................888 327-8818
    FINANCIAL REGULATION
     Deputy Commissioner........................Slape, Doug................512 676-6416
     Assistant Deputy Commissioner..............Walker, Jamie..............512 676-6368
      Company Licensing & Registration..........Mahaffey, Lindsey..........512 676-6377
      Company Licensing & Registration..........Ohaechesi, Godwin..........512 676-6432
      Company Licensing/& Registration
      Automated Line.......................................................512 676-6400
     Examinations Section.......................Ramirez, Theresa...........512 676-6833
     Analysis/Chief Examiner
      Associate Commissioner....................Saldana, Teresa............512 676-6421
      Analysis Section..........................Garcia, Naomi..............512 676-6417
     Examinations/Chief Examiner
      Associate Commissioner....................Wheeler, Ignatius..........512 676-6835
      Actuarial Director........................Boerner, Mike..............512 676-6846
     Agent & Adjuster Licensing Director........Carnley, Mike..............512 676-6476
      Agent & Adjuster Licensing
      Manager...................................King, Ann..................512 676-6505
      Agent /Adjuster Licensing Automated Line.............................512 676-6500
     MCQA.......................................Kline, Nikki...............512 676-6414
     MCQA Director..............................Diaz-Lara, Debra...........512 676-6413
     MCQA Examinations Manager..................Martinez, Rita.............512 676-6869
     General Management Executive Assistant.....Borgeson, Becky............512 676-6369
     General Management Fax................................................512 490-1038
     Licensing Section Associate Commissioner...Salas, Elijio..............512 676-6525
     Supervisory Interventions Director.........Alexander, John............512 676-6418
     Supervisory Interventions/Rehabilitation...Sokol, Deona...............512 676-6531
     Title Examinations.........................York, Robert...............512 676-6878
    REGULATORY POLICY
     Associate Commissioner.....................Worman, Mark...............512 676-6740
     Deputy Commissioner........................Brown, Cassie..............512 676-6610
     Life & Health Lines Director...............Danzeiser, Doug............512 676-6673
     Life & Health Actuarial Director
      Chief Actuary.............................Graeber, Jan...............512 676-6660
     Inspections Director.......................Cox, Donny.................512 676-6775
     Personal and Commercial Lines.........................................512 676-6710
     Property & Casualty Actuarial Director
      Chief Actuary.............................Byckovski, J'ne............512 676-6694
    STATE FIRE MARSHAL
     State Fire Marshal.........................Connealy, Chris............512 676-6780
     Assistant State Fire Marshal...............McCloud, Ernest............512 676-6785
    DIVISION OF WORKERS' COMPENSATION
        7551 Metro Center Dr.,Ste.100
        Austin, Texas  78744-1609
     Main Line.............................................................512 804-4000
     Commissioner...............................Brannan, Ryan..............512 804-4400
      Executive Assistant.......................Salazar, Idalia............512 804-4403
     Business Process Deputy Commissioner.......McElrath, Joseph...........512 804-5010
     External Relations Director................Nelson, Jeff...............512 804-4405
     General Counsel.......................................................512 804-4422
     Enforcement Deputy Commissioner............Lopez-Wagley, Marisa.......512 804-4739
     Special Advisor............................Lee, Amy...................512 804-4410
     DWC Affairs & Strategic Planning
      Chief Deputy..............................Paschal, Dan...............512 804-4409
    DWC OPERATIONS
     Special Advisor for Designated Doctor
      Program Development.......................Defoyd, Dr. Bill...........512 804-4853
      Designated Doctor Exam Management &
      Services..................................Gerstenlauer, Blaise.......512 804-4148
      Outreach Planning & Coordination
      Director..................................Johnson, Angelia...........512 804-4530
      Designated Doctor Outreach & Oversight....Copeland, Erika............512 804-4029
      Records Processing........................Diggs, Wanda...............512 804-4372
      Records Management & Support Director.....Mancini, Genice............512 804-4406
      Business Process Improvement..............Ekrut, David...............512 804-4413
      Insurance Coverage........................Medina, Marcia.............512 804-4147
    DWC HEARINGS
     Deputy Commissioner........................Sullivan, Kerry............512 804-4015
      Chief Clerk of Proceedings
      Deputy Commissioner.......................Duarte, Tiffany............512 804-4055
      Hearings Officer..........................Kraft, Gene................512 804-4538
      Benefit Review Officers...................Craddock, Allen............512 804-4085
    DWC ENFORCEMENT
     Workers' Compensation Litigation...........Lutz, Toya.................512 804-4294
    CLAIMS & CUSTOMER SERVICES
     Assistant Director.........................De La Cruz, Erica..........512 804-4143
      Deputy Commissioner.......................McMaster, Kathy............512 804-4125
      DWC Commissioner's Ombudsman..............Haywood, Kevin.............512 804-4106
    HEALTH CARE MANAGEMENT
     System Monitoring & Oversight Director.....Carney, Teresa.............512 804-4702
     Deputy Commissioner........................Zurek, Matthew.............512 804-4870
     Audits & Investigations Manager............Cooper, Darrell............512 804-4768
     Federal Data Collection....................Jones, Deborah.............512 804-4651
     Outreach & Workplace Safety Director.......Puckett, Karen.............512 804-5020
     OSHCON Manager.............................D'Amura, Christopher.......512 804-4640
     Complaint Resolution Manager...............Whitehouse, Denny..........512 804-4750
     Policy & Implementation....................Richardson, Ruth...........512 804-4850
     Medical Fee Dispute Resolution Director....Luevano, Martha............512 804-4858
     Business Management Director...............Landrum, Mary..............512 804-4814
     Safety Training & Inspections..............Carmody, Denise............512 804-4626
    MEDICAL ADVISOR
     Medical Advisor............................Palmer, Dr. Patrick........512 804-4822
     Associate Medical Advisor..................Davis, Dr. David...........512 804-4415
    HUMAN RESOURCES
     Human Resources
      Director..................................Olivier, Cynthia...........512 676-6101
    INTERNAL AUDIT
     Director...................................Royal, Greg................512 676-6200
    PUBLIC INFORMATION
     Public Information.........................Greeley, John..............512 676-6596
    WORKERS' COMPENSATION COUNSEL
     Section Chief..............................Carothers, Jeff............512 804-4704
     
    PERSONNEL LISTINGS:
     
    ALEXANDER John..............................AUSTIN.....................512 676-6418
    ALMANZAN Latif..............................AUSTIN.....................512 676-6231
    BEAM Justin.................................AUSTIN.....................512 676-6568
    BEAVER Tracey...............................AUSTIN.....................512 676-6564
    BOERNER Mike................................AUSTIN.....................512 676-6846
    BORGESON Becky..............................AUSTIN.....................512 676-6369
    BRADY Kevin.................................AUSTIN.....................512 676-6028
    BRANNAN Ryan................................AUSTIN.....................512 804-4400
    BROWN Cassie................................AUSTIN.....................512 676-6610
    BUCK Angela.................................AUSTIN.....................512 676-6970
    BYCKOVSKI J'ne..............................AUSTIN.....................512 676-6694
    CARMODY Denise..............................AUSTIN.....................512 804-4626
    CARNEY Teresa...............................AUSTIN.....................512 804-4702
    CARNLEY Mike................................AUSTIN.....................512 676-6476
    CAROTHERS Jeff..............................AUSTIN.....................512 804-4704
    CEARLEY Carole..............................AUSTIN.....................512 676-6583
    CHASE Laverne...............................AUSTIN.....................512 676-6022
    CLARK Nancy.................................AUSTIN.....................512 676-6166
    CONNEALY Chris..............................AUSTIN.....................512 676-6780
    COOPER Darrell..............................AUSTIN.....................512 804-4768
    COPELAND Erika..............................AUSTIN.....................512 804-4029
    COX Donny...................................AUSTIN.....................512 676-6775
    CRADDOCK Allen..............................AUSTIN.....................512 804-4085
    D'AMURA Christopher.........................AUSTIN.....................512 804-4640
    DANZEISER Doug..............................AUSTIN.....................512 676-6673
    DAVID Patricia..............................AUSTIN.....................512 676-6026
    DAVIS Chris.................................AUSTIN.....................512 676-6295
    DAVIS Dr. David.............................AUSTIN.....................512 804-4415
    DE LA CRUZ Erica............................AUSTIN.....................512 804-4143
    DEFOYD Dr. Bill.............................AUSTIN.....................512 804-4853
    DIAZ-LARA Debra.............................AUSTIN.....................512 676-6413
    DIGGS Wanda.................................AUSTIN.....................512 804-4372
    DUARTE Tiffany..............................AUSTIN.....................512 804-4055
    EINFALT Mark................................AUSTIN.....................512 676-6210
    EKRUT David.................................AUSTIN.....................512 804-4413
    ESCALANTE Fawn..............................AUSTIN.....................512 676-6598
    FREEZE Colleen..............................AUSTIN.....................512 676-6092
    FREITAG Josephine...........................AUSTIN.....................512 676-6743
    GAONA Darrell...............................AUSTIN.....................512 676-6141
    GARCIA Naomi................................AUSTIN.....................512 676-6417
    GARCIA Norma................................AUSTIN.....................512 676-6586
    GERSTENLAUER Blaise.........................AUSTIN.....................512 804-4148
    GONZALEZ Ben................................AUSTIN.....................512 676-6593
    GOODMAN Stephanie...........................AUSTIN.....................512 676-6935
    GRAEBER Jan.................................AUSTIN.....................512 676-6660
    GREELEY John................................AUSTIN.....................512 676-6596
    HAMILTON Melissa............................AUSTIN.....................512 676-6602
    HARRIS Kim..................................AUSTIN.....................512 676-6155
    HAYWOOD Kevin...............................AUSTIN.....................512 804-4106
    HERRICK Chris...............................AUSTIN.....................512 676-6253
    HIELD Melissa...............................AUSTIN.....................512 676-6213
    JOHNSON Angelia.............................AUSTIN.....................512 804-4530
    JOHNSON Kyson...............................AUSTIN.....................512 676-6290
    JONES Deborah...............................AUSTIN.....................512 804-4651
    JONON Margaret..............................AUSTIN.....................512 676-6565
    KING Ann....................................AUSTIN.....................512 676-6505
    KLINE Nikki.................................AUSTIN.....................512 676-6414
    KNIGHT Debra................................AUSTIN.....................512 676-6566
    KRAFT Gene..................................AUSTIN.....................512 804-4538
    LANDRUM Mary................................AUSTIN.....................512 804-4814
    LEE Amy.....................................AUSTIN.....................512 804-4410
    LEE Richard.................................AUSTIN.....................512 676-6268
    LOEFFLER Ginger.............................AUSTIN.....................512 676-6350
    LOPEZ-WAGLEY Marisa.........................AUSTIN.....................512 804-4739
    LUEVANO Martha..............................AUSTIN.....................512 804-4858
    LUGO Amy....................................AUSTIN.....................512 676-6031
    LUTZ Toya...................................AUSTIN.....................512 804-4294
    MACE Kara...................................AUSTIN.....................512 676-6577
    MAHAFFEY Lindsey............................AUSTIN.....................512 676-6377
    MARTINEZ Rita...............................AUSTIN.....................512 676-6869
    MATTAX David................................AUSTIN.....................512 676-6022
    MAXWELL Michelle............................AUSTIN.....................512 676-6482
    MCCLOUD Ernest..............................AUSTIN.....................512 676-6785
    MCELRATH Joseph.............................AUSTIN.....................512 804-5010
    MCMASTER Kathy..............................AUSTIN.....................512 804-4125
    MEDINA Marcia...............................AUSTIN.....................512 804-4147
    MORRELL Lorna...............................AUSTIN.....................512 676-6499
    NELSON Jeff.................................AUSTIN.....................512 804-4405
    NORED Michael...............................AUSTIN.....................512 676-6545
    OHAECHESI Godwin............................AUSTIN.....................512 676-6432
    OLIVIER Cynthia.............................AUSTIN.....................512 676-6101
    PALMER Dr. Patrick..........................AUSTIN.....................512 804-4822
    PASCHAL Dan.................................AUSTIN.....................512 804-4409
    PERRY Natasha...............................AUSTIN.....................512 804-4741
    POLK Curtis.................................AUSTIN.....................512 676-6030
    POWERS Mike.................................AUSTIN.....................512 676-6124
    PUCKETT Karen...............................AUSTIN.....................512 804-5020
    RAMIREZ Theresa.............................AUSTIN.....................512 676-6833
    RICHARDSON Ruth.............................AUSTIN.....................512 804-4850
    ROYAL Greg..................................AUSTIN.....................512 676-6200
    SALAS Elijio................................AUSTIN.....................512 676-6525
    SALAZAR Idalia..............................AUSTIN.....................512 804-4403
    SALDANA Teresa..............................AUSTIN.....................512 676-6421
    SLAPE Doug..................................AUSTIN.....................512 676-6416
    SOKOL Deona.................................AUSTIN.....................512 676-6531
    STREY Susan.................................AUSTIN.....................512 676-6756
    SULLIVAN Kerry..............................AUSTIN.....................512 804-4015
    WALKER Jamie................................AUSTIN.....................512 676-6368
    WHEELER Ignatius............................AUSTIN.....................512 676-6835
    WHITE Gary..................................AUSTIN.....................512 676-6252
    WHITEHOUSE Denny............................AUSTIN.....................512 804-4750
    WILLIAMS Ike................................AUSTIN.....................512 676-6765
    WORMAN Mark.................................AUSTIN.....................512 676-6740
    YORK Robert.................................AUSTIN.....................512 676-6878
    YOUNG Layla.................................AUSTIN.....................512 676-6196
    ZUREK Matthew...............................AUSTIN.....................512 804-4870