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Capitol Complex Telephone System (CCTS) Directory
Last updated: May 17, 2013
Note: For information regarding directories, please contact Grace Benavides, 512-936-2011. For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.
See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.
INSURANCE, TEXAS DEPARTMENT OF
333 Guadalupe 78701
P.O.Box 149104,78714-9104
www.tdi.texas.gov
Agency code 454
Agency Information........................................................463-6169
Toll-free (Agency Information)........................................800 578-4677
Commissioner of Insurance..................Kitzman, Eleanor...............463-6468
Executive Assistant.......................Chase, Laverne.................463-6468
FAX......................................................................475-2005
GENERAL COUNSEL
General Counsel............................Waitt, Sara....................305-7517
Assistant General Counsel.................Carter, Rob....................322-3482
Chief Clerk...............................Garcia, Norma..................463-6326
FAX......................................................................475-2025
Special Counsel for External Affairs.......Strickland, Stan...............305-7877
Agency Counsel............................Wilson, Kathlyn................305-7510
Financial Counsel.........................Giani, Rachel..................305-7194
Policy Development Counsel................Thrash, Karen..................463-6111
Workers' Compensation Counsel.............Carothers, Jeff................804-4280
PUBLIC AFFAIRS
Deputy Commissioner........................Powell, Matt...................305-6734
Government Relations......................Hamilton, Melissa..............463-6123
FAX......................................................................475-2025
Public Information Office.................Gonzalez, Ben..................463-6425
Internal Audit Director...................Royal, Greg....................475-2984
ADMINISTRATIVE OPERATIONS
Chief of Staff.............................Phillips, Karen................305-7249
Deputy Chief of Staff.....................Brady, Kevin...................305-6788
Acting Chief Financial Officer............Clark, Nancy...................463-6605
Procurement and General Services..........Powers, Mike...................322-4281
Purchasing & Contract Admin...............Hart, Linda....................305-8573
Human Resources...........................David, Patty...................463-6165
Information Technology Services...........Lugo, Amy......................305-7252
Employee Ombudsman........................Polk, Curtis...................305-7334
COMPLIANCE
Deputy Commissioner........................Selden, Audrey.................322-4309
Consumer Protection.......................Hield, Melissa.................322-4349
Special Assignments Team.................Evins, Jack....................475-1949
Consumer Info Helpline (Austin)..........Robinson, John.................804-5140
Consumer Info Helpline(Toll-Free)........Robinson, John.............800 252-3439
Complaints Resolution....................Brown, Valerie.................305-6503
Public Education.........................Lee, Richard...................463-6534
Texas Consumer Health Assistance.........Khan, Aelia....................804-5172
Enforcement...............................................................322-4346
Life/Health/Title Litigation.............................................322-4378
Licensing Litigation......................Western, Deea..................322-2275
Workers' Compensation Litigation..........Gillum, Leah...................804-4278
P&C/State Fire Marshal Litigation........................................322-4173
Compliance Intake Office..................Gutierrez, Robert..............475-4987
Fraud.....................................................................463-6492
Claimant Investigations...................Hall, Jack.....................475-1835
Insurer Investigations....................Kirk, Jeff.....................322-3564
Administrative Office.....................Englert, David.................305-7212
Report Fraud.........................................................888 327-8818
FINANCIAL
Deputy Commissioner........................Saenz, Danny...................322-5040
Licensing Services Section................Walker, Jamie..................305-6788
Company Licensing & Registration..........Ohaechesi, Godwin..............322-5076
Agent & Adjuster Licensing................Bean, Christopher..............463-8917
Financial Analysis/Chief Examiner.........Slape, Doug....................322-5012
Financial Examinations/Chief Examiner.....Wheeler, Ignatius..............322-5038
Actuarial................................Boerner, Mike..................322-5065
Rehabilitation & Liquidation Oversight,...Hartz, Douglas.................322-5093
Fax Financial General Management.........................................322-5074
REGULATORY POLICY
Deputy Commissioner........................Brown, Cassie..................305-8249
Life Accident & Health....................Daniel, Katrina................305-7342
Research and policy Initiatives...........Einhorn, Amy...................305-7342
Rate and Form Review......................Graebar, Jan...................322-3401
Property and Casualty......................Mah, C.H.......................322-3587
Personal and Commercial Lines.............Hamilton, Marilyn..............322-2265
Inspections...............................Nelson, Sam....................322-2235
Property and Casualty Actuarial...........Byckovski, J'ne................475-3017
Workers' Compensation Classification and
Premium Calculation.......................Moore, Nancy...................322-3486
STATE FIRE MARSHAL
State Fire Marshal.........................Connealy, Chris................305-7906
Assistant Director........................Kistner, Kelly.................305-7902
Licensing Investigations
and Licensing.............................Lockerman, Mark................305-7920
DIVISION OF WORKERS' COMPENSATION
7551 Metro Center Dr.,Ste.100
Austin, Texas 78744-1609
Main Line.................................................................804-4000
Commissioner...............................Bordelon, Rod..................804-4400
General Counsel...........................Johnson, Dirk..................804-4422
Assistant General Counsel.................Lopez-Wagley, Marisa...........804-4739
Special Deputy for Policy & Research......Lee, Amy.......................804-4410
Self-Insurance Regulation.................Casseb, John...................804-4285
DWC OPERATIONS
Executive Deputy Commissioner..............Gilbert, Patricia..............804-4302
Special Advisor for Designated Doctor
Program Development.......................Defoyd, Dr. Bill...............804-4853
Operations Support........................McElrath, Joseph...............804-5010
EDI/TXCOMP & Compass Support..............Mancini, Genice................804-4406
Designated Doctor
Outreach and Oversight....................Copeland, Erika................804-4029
Outreach Planning & Coordination..........Johnson, Angelia...............804-4530
Designated Doctor Exam
Management & Services.....................Gerstenlauer, Blaise...........804-4148
Field Operations..........................Evatt, Dixie...................804-4114
Records Management & Support..............Brunson, Sherry................804-4104
Records Processing........................Diggs, Wanda...................804-4372
Insurance Coverage........................Medina, Marcia.................804-4147
DWC HEARINGS
Acting Deputy Commissioner of Hearings.....Barry, Daniel..................804-4015
Chief Clerk of Proceedings
Dispute Processing........................Duarte, Tiffany................804-4055
Hearing Officers..........................Kraft, Gene....................804-4080
Benefit Review Officers...................Steger, Randy..................804-4085
GOVERNMENT RELATIONS
Workers' Compensation
Legislative Coordinator...................Corna, Jessica.................322-4280
HEALTH CARE MANAGEMENT
System Monitoring and Oversight............Carney, Teresa.................804-4702
Audits and Investigations..................Cooper, Darrell................804-4768
Complaint Resolution.......................Whitehouse, Danny..............804-7248
Executive Deputy Commissioner..............Zurek, Matthew.................804-4870
Health Care Policy & Implementation.......Richardson, Ruth...............804-4850
Health Care Business Management............Landrum, Mary..................804-4814
Medical Fee Dispute Resolution............Luevano, Martha................804-4858
Data Reporting............................Campion, Tammy.................804-4717
MEDICAL ADVISOR
Medical Advisor............................Patrick, Dr. Donald W..........804-4415
Associate Medical Advisor.................Buster, Dr. Edwin..............804-4879
Federal Data Collection...................Jones, Deborah.................804-4651
Outreach & Workplace Safety...............Puckett, Karen.................804-5020
CompConnection............................Jones, Deborah.................804-4914
Safety Training & Inspections.............D'Amura, Christopher...........804-4649
OSHCON....................................Marcyes, Steve.................804-4640
HUMAN RESOURCES
Director...................................David, Patricia................804-4452
INTERNAL AUDIT
Internal Audit.............................Royal, Greg....................475-2984
PUBLIC INFORMATION
Public Information.........................Greeley, John..................305-7132
STAFF SERVICES
Facilities Leasing & Receiving.............Mitchell, Norma................804-4220
WORKERS' COMPENSATION COUNSEL
Section Chief..............................Carothers, Jeff................804-4704
PERSONNEL LISTINGS:
BARRY Daniel................................AUSTIN.........................804-4015
BEAN Christopher............................AUSTIN.........................463-8917
BOERNER Mike................................AUSTIN.........................322-5065
BORDELON Rod................................AUSTIN.........................804-4400
BRADY Kevin.................................AUSTIN.........................305-6788
BROWN Cassie................................AUSTIN.........................305-8249
BROWN Valerie...............................AUSTIN.........................305-6503
BRUNSON Sherry..............................AUSTIN.........................804-4104
BUSTER Dr. Edwin............................AUSTIN.........................804-4879
BYCKOVSKI J'ne..............................AUSTIN.........................475-3017
CAMPION Tammy...............................AUSTIN.........................804-4717
CARNEY Teresa...............................AUSTIN.........................804-4702
CAROTHERS Jeff..............................AUSTIN.........................804-4704
CAROTHERS Jeff..............................AUSTIN.........................804-4280
CARTER Rob..................................AUSTIN.........................322-3482
CASSEB John.................................AUSTIN.........................804-4285
CHASE Laverne...............................AUSTIN.........................463-6468
CLARK Nancy.................................AUSTIN.........................463-6605
CONNEALY Chris..............................AUSTIN.........................305-7906
COOPER Darrell..............................AUSTIN.........................804-4768
COPELAND Erika..............................AUSTIN.........................804-4029
CORNA Jessica...............................AUSTIN.........................322-4280
D'AMURA Christopher.........................AUSTIN.........................804-4649
DANIEL Katrina..............................AUSTIN.........................305-7342
DAVID Patricia..............................AUSTIN.........................804-4452
DAVID Patty.................................AUSTIN.........................463-6165
DEFOYD Dr. Bill.............................AUSTIN.........................804-4853
DIGGS Wanda.................................AUSTIN.........................804-4372
DUARTE Tiffany..............................AUSTIN.........................804-4055
EINHORN Amy.................................AUSTIN.........................305-7342
ENGLERT David...............................AUSTIN.........................305-7212
EVATT Dixie.................................AUSTIN.........................804-4114
EVINS Jack..................................AUSTIN.........................475-1949
GARCIA Norma................................AUSTIN.........................463-6326
GARZA John..................................AUSTIN.....................210 593-0070
GERSTENLAUER Blaise.........................AUSTIN.........................804-4148
GIANI Rachel................................AUSTIN.........................305-7194
GILLUM Leah.................................AUSTIN.........................804-4278
GONZALEZ Ben................................AUSTIN.........................463-6425
GRAEBAR Jan.................................AUSTIN.........................322-3401
GREELEY John................................AUSTIN.........................305-7132
GUTIERREZ Robert............................AUSTIN.........................475-4987
HALL Jack...................................AUSTIN.........................475-1835
HAMILTON Marilyn............................AUSTIN.........................322-2265
HAMILTON Melissa............................AUSTIN.........................463-6123
HART Linda..................................AUSTIN.........................305-8573
HARTZ Douglas...............................AUSTIN.........................322-5093
HIELD Melissa...............................AUSTIN.........................322-4349
JOHNSON Angelia.............................AUSTIN.........................804-4530
JOHNSON Dirk................................AUSTIN.........................804-4422
JONES Deborah...............................AUSTIN.........................804-4651
KHAN Aelia..................................AUSTIN.........................804-5172
KIRK Jeff...................................AUSTIN.........................322-3564
KISTNER Kelly...............................AUSTIN.........................305-7902
KITZMAN Eleanor.............................AUSTIN.........................463-6468
KRAFT Gene..................................AUSTIN.........................804-4080
LANDRUM Mary................................AUSTIN.........................804-4814
LEE Amy.....................................AUSTIN.........................804-4410
LEE Richard.................................AUSTIN.........................463-6534
LOCKERMAN Mark..............................AUSTIN.........................305-7920
LOPEZ-WAGLEY Marisa.........................AUSTIN.........................804-4739
LUEVANO Martha..............................AUSTIN.........................804-4858
LUGO Amy....................................AUSTIN.........................305-7252
MAH C.H.....................................AUSTIN.........................322-3587
MANCINI Genice..............................AUSTIN.........................804-4406
MARCYES Steve...............................AUSTIN.........................804-4640
MCELRATH Joseph.............................AUSTIN.........................804-5010
MEDINA Marcia...............................AUSTIN.........................804-4147
MITCHELL Norma..............................AUSTIN.........................804-4220
MOORE Nancy.................................AUSTIN.........................322-3486
NELSON Sam..................................AUSTIN.........................322-2235
O'DELL Melissa..............................AUSTIN.........................463-6664
OHAECHESI Godwin............................AUSTIN.........................322-5076
PATRICK Dr. Donald W........................AUSTIN.........................804-4415
PHILLIPS Karen..............................AUSTIN.........................305-7249
POLK Curtis.................................AUSTIN.........................305-7334
POWELL Matt.................................AUSTIN.........................305-6734
POWERS Mike.................................AUSTIN.........................322-4281
PUCKETT Karen...............................AUSTIN.........................804-5020
RICHARDSON Ruth.............................AUSTIN.........................804-4850
ROBINSON John...............................AUSTIN.........................804-5140
ROYAL Greg..................................AUSTIN.........................475-2984
SAENZ Danny.................................AUSTIN.........................322-5040
SELDEN Audrey...............................AUSTIN.........................322-4309
SLAPE Doug..................................AUSTIN.........................322-5012
STEGER Randy................................AUSTIN.........................804-4085
THRASH Karen................................AUSTIN.........................463-6111
WAITT Sara..................................AUSTIN.........................305-7517
WALKER Jamie................................AUSTIN.........................305-6788
WESTERN Deea................................AUSTIN.........................322-2275
WHEELER Ignatius............................AUSTIN.........................322-5038
WHITEHOUSE Danny............................AUSTIN.........................804-7248
WILLIAMS Ike................................AUSTIN.........................322-2213
WILSON Kathlyn..............................AUSTIN.........................305-7510
ZUREK Matthew...............................AUSTIN.........................804-4870
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