Capitol Complex Telephone System (CCTS) Directory

Last updated: January 23, 2017

Note: For information regarding directories, please contact CCTS Directory, 1-855-ASK-DIR1 (1-855-275-3471). For any other information contact the DIR receptionist at 512 475-4700 or Capitol Complex operators 512 463-4630.

See also the Capitol Complex Telephone System (CCTS) homepage for more information about the wide range of voice and data services DIR provides to State Agencies and others on the Capitol Complex.

    INSURANCE, TEXAS DEPARTMENT OF
      333 Guadalupe 78701
      P.O.Box 149104,78714-9104
      www.tdi.texas.gov
      Agency code 454
     
     Agency Information....................................................512 676-6000
     Toll-free (Agency Information)........................................800 578-4677
     
      Director..................................Johnson, Kyson.............512 676-6290
     Commissioner of Insurance
      Commissioner..............................Mattax, David..............512 676-6020
      Commissioners Office
      Executive Assistant.......................Chase, Laverne.............512 676-6022
      ITS
      Manager...................................Young, Layla...............512 676-6196
      FAX..................................................................512 475-2005
    GENERAL COUNSEL
     General Counsel
      Chief Clerk...............................Garcia, Norma..............512 676-6540
      General Counsel
      Assistant General Counsel.................Beam, Justin...............512 676-6542
      General Counsel
      Chief Clerk...............................Garcia, Norma..............512 676-6586
      FAX..................................................................512 475-2025
     Special Counsel for External Affairs
      Deputy Commissioner..................................................512 676-6545
      Agency Counsel
      Director.............................................................512 676-6549
      Financial Counsel
      Director..................................Nored, Michael.............512 676-6556
      Policy Development Counsel
      Director..................................Knight, Debra..............512 676-6566
      Legal.....................................Beaver, Tracey.............512 804-4280
    PUBLIC AFFAIRS
     Public Affairs
      Deputy Commissioner.......................Goodman, Stephanie.........512 676-6935
     FAX...................................................................512 490-1026
      Media Relations...........................Gonzalez, Ben..............512 676-6593
      Web and Special Projects..................Escalante, Fawn............512 676-6598
    AGENCY AFFAIRS
     Agency Affairs
      Deputy Commissioner.......................Brady, Kevin...............512 676-6028
      Government Relations
      Director..................................Hamilton, Melissa..........512 676-6602
    ADMINISTRATIVE OPERATIONS
     Administrative Operations
      Deputy Commissioner.......................David, Patricia............512 676-6026
      Chief Financial Officer
      Chief Financial Officer...................Clark, Nancy...............512 676-6166
      Procurement and General Services
      Director..................................Powers, Mike...............512 676-6124
      Purchasing & Contract Admin...............Gaona, Darrell.............512 676-6141
      Human Resources
      Director..................................Olivier, Cynthia...........512 676-6101
      Information Technology Services
      Director..................................Lugo, Amy..................512 676-6031
      Employee Ombudsman
      Ombudsman.................................Polk, Curtis...............512 676-6030
     Office of Strategy Management
      Director..................................Harris, Kim................512 676-6155
    COMPLIANCE
     Compliance
      Deputy Commissioner.......................Einfalt, Mark..............512 676-6210
     Consumer Protection
      Associate Commissioner....................Hield, Melissa.............512 676-6213
     Consumer Info Helpline (Austin)
      Director..................................Herrick, Chris.............512 676-6253
     Consumer Info Helpline (Toll-Free).........Herrick, Chris.............800 252-3439
     Complaints Resolution
      Director..................................Almanzan, Latif............512 676-6230
     ComplaintResolution-Life,Accident&Health
      Manager...................................White, Gary................512 676-6252
     Public Education
      Director..................................Lee, Richard...............512 676-6268
     Licensing Litigation
      Director..................................Loeffler, Ginger...........512 676-6338
     Fraud
      Associate Commissioner....................Davis, Chris...............512 676-6295
      Financial Counsel.........................Jonon, Margaret............512 676-6565
      Report Fraud.........................................................888 327-8818
    FINANCIAL REGULATION
     FINANCIAL REGULATION
      Deputy Commissioner.......................Slape, Doug................512 676-6416
     FINANCIAL REGULATION
      Assistant Deputy Commissioner.............Walker, Jamie..............512 676-6368
      Company Licensing & Registration..........Mahaffey, Lindsey..........512 676-6377
      Company Licensing/& Registration
      Automated Line.......................................................512 676-6400
     Examinations Section.......................Ramirez, Theresa...........512 676-6833
     Financial Analysis/Chief Examiner..........Saldana, Teresa............512 676-6421
      Financial Analysis Section................Garcia, Naomi..............512 676-6417
     Financial Examinations/Chief Examiner
      Associate Commissioner....................Wheeler, Ignatius..........512 676-6835
      Actuarial
      Director..................................Boerner, Mike..............512 676-6846
     Agent & Adjuster Licensing
      Director..................................Carnley, Mike..............512 676-6375
      Agent & Adjuster Licensing
      Manager...................................King, Ann..................512 676-6505
      Agent /Adjuster Licensing Automated Line.............................512 676-6500
     MCQA.......................................Kline, Nikki...............512 676-6414
     MCQA
      Director..................................Diaz-Lara, Debra...........512 676-6413
     MCQA Examinations
      Manager...................................Martinez, Rita.............512 676-6869
     Financial Regulation General Management
      Executive Assistant.......................Borgeson, Becky............512 676-6369
     Licensing Section
      Associate Commissioner....................Salas, Elijio..............512 676-6525
     Supervisory Interventions
      Director..................................Alexander, John............512 676-6418
     Supervisory Interventions/Rehabilitation
      & Liquidation Oversight...................Sokol, Deona...............512 676-6531
     Title Examinations.........................York, Robert...............512 676-6878
     Fax Financial General Management......................................512 490-1038
    REGULATORY POLICY
     Life and Health Lines
      Director..................................Danzeiser, Doug............512 676-6673
       Regulatory Policy
      Associate Commissioner....................Worman, Mark...............512 676-6740
     Regulatory Policy
      Deputy Commissioner.......................Brown, Cassie..............512 676-6610
      Life and Health Actuarial
      Director/Chief Actuary....................Graeber, Jan...............512 676-6889
     Personal and Commercial Lines.........................................512 676-6710
      Inspections
      Director..................................Cox, Donny.................512 676-6750
      Property and Casualty Actuarial
      Director/Chief Actuary....................Byckovski, J'ne............512 676-6700
    STATE FIRE MARSHAL
     State Fire Marshal.........................Connealy, Chris............512 676-6780
     Assistant State Fire Marshal...............McCloud, Ernest............512 676-6790
    DIVISION OF WORKERS' COMPENSATION
        7551 Metro Center Dr.,Ste.100
        Austin, Texas  78744-1609
     Main Line.............................................................512 804-4000
     Commissioner of Workers' Compensation......Brannan, Ryan..............512 804-4400
      Commissioners Office
      Executive Assistant.......................Salazar, Idalia............512 804-4403
     Business Process
      Deputy Commissioner.......................McElrath, Joseph...........512 804-5010
     External Relations
      Director..................................Nelson, Jeff...............512 804-4405
     General Counsel............................Johnson, Dirk..............512 804-4422
     Enforcement
      Deputy Commissioner.......................Lopez-Wagley, Marisa.......512 804-4739
     Special Advisor............................Lee, Amy...................512 804-4410
     Special Advisor for Designated Doctor......Defoyd, Dr. Bill...........512 804-4853
    DWC OPERATIONS
     Special Advisor for Designated Doctor
      Program Development.......................Defoyd, Dr. Bill...........512 804-4853
      Designated Doctor Exam Coordination.......Ramirez, Richard...........512 804-4148
      Outreach Planning & Coordination
      Director..................................Johnson, Angelia...........512 804-4530
      Records Processing........................Diggs, Wanda...............512 804-4372
      Records Management and Support
      Director..................................Mancini, Genice............512 804-4113
      Insurance Coverage........................Medina, Marcia.............512 804-4147
    DWC HEARINGS
     Hearings
      Deputy Commissioner.......................Sullivan, Kerry............512 804-4015
      Chief Clerk of Proceedings
      Dispute Processing........................Duarte, Tiffany............512 804-4055
      Hearings
      Deputy Commissioner.......................Sullivan, Kerry............512 804-4080
      Benefit Review Officers...................Craddock, Allen............512 804-4085
    DWC ENFORCEMENT
     Workers' Compensation Litigation...........Lutz, Toya.................512 804-4278
    CLAIMS & CUSTOMER SERVICES
     Claims and Customer Services
      Assistant Director........................De La Cruz, Erica..........512 804-4143
      Claims and Customer Service
      Deputy Commissioner.......................McMaster, Kathy............512 804-4125
      DWC Commissioner's Ombudsman..............Haywood, Kevin.............512 804-4106
    HEALTH CARE MANAGEMENT
     Health Care Management
      Deputy Commissioner.......................Zurek, Matthew.............512 804-4870
     System Monitoring and Oversight
      Director..................................Carney, Teresa.............512 804-4702
     Audits and Investigations
      Manager...................................Cooper, Darrell............512 804-4768
      Federal Data Collection...................Jones, Deborah.............512 804-4651
      Outreach & Workplace Safety
      Director..................................Puckett, Karen.............512 804-5020
      OSHCON
      Manager...................................D'Amura, Christopher.......512 804-4649
     Complaint Resolution
      Manager...................................Whitehouse, Denny..........512 804-7248
     Health Care Policy & Implementation........Richardson, Ruth...........512 804-4850
     Health Care Business Management
      Director..................................Landrum, Mary..............512 804-4814
      Medical Fee Dispute Resolution
      Director..................................Luevano, Martha............512 804-4858
       Safety Training &
      Inspections...............................Carmody, Denise............512 804-4649
    MEDICAL ADVISOR
     Medical Advisor............................Palmer, Dr. Patrick........512 804-4822
     Associate Medical Advisor..................Davis, Dr. David...........512 804-4415
    HUMAN RESOURCES
     Human Resources
      Director..................................Olivier, Cynthia...........512 676-6101
    INTERNAL AUDIT
     Internal Audit Director
      Director..................................Royal, Greg................512 676-6200
    PUBLIC INFORMATION
     Public Information.........................Greeley, John..............512 676-6596
    WORKERS' COMPENSATION COUNSEL
     Section Chief..............................Carothers, Jeff............512 804-4704
     
    PERSONNEL LISTINGS:
     
    ALEXANDER John..............................AUSTIN.....................512 676-6418
    ALMANZAN Latif..............................AUSTIN.....................512 676-6230
    BEAM Justin.................................AUSTIN.....................512 676-6542
    BEAVER Tracey...............................AUSTIN.....................512 804-4280
    BOERNER Mike................................AUSTIN.....................512 676-6846
    BORGESON Becky..............................AUSTIN.....................512 676-6369
    BRADY Kevin.................................AUSTIN.....................512 676-6028
    BRANNAN Ryan................................AUSTIN.....................512 804-4400
    BROWN Cassie................................AUSTIN.....................512 676-6610
    BYCKOVSKI J'ne..............................AUSTIN.....................512 676-6700
    CARMODY Denise..............................AUSTIN.....................512 804-4649
    CARNEY Teresa...............................AUSTIN.....................512 804-4702
    CARNLEY Mike................................AUSTIN.....................512 676-6375
    CAROTHERS Jeff..............................AUSTIN.....................512 804-4704
    CEARLEY Carole..............................AUSTIN.....................512 676-6583
    CHASE Laverne...............................AUSTIN.....................512 676-6022
    CLARK Nancy.................................AUSTIN.....................512 676-6166
    CONNEALY Chris..............................AUSTIN.....................512 676-6780
    COOPER Darrell..............................AUSTIN.....................512 804-4768
    COX Donny...................................AUSTIN.....................512 676-6750
    CRADDOCK Allen..............................AUSTIN.....................512 804-4085
    D'AMURA Christopher.........................AUSTIN.....................512 804-4649
    DANZEISER Doug..............................AUSTIN.....................512 676-6673
    DAVID Patricia..............................AUSTIN.....................512 676-6026
    DAVIS Chris.................................AUSTIN.....................512 676-6295
    DAVIS Dr. David.............................AUSTIN.....................512 804-4415
    DE LA CRUZ Erica............................AUSTIN.....................512 804-4143
    DEFOYD Dr. Bill.............................AUSTIN.....................512 804-4853
    DEFOYD Dr. Bill.............................AUSTIN.....................512 804-4853
    DIAZ-LARA Debra.............................AUSTIN.....................512 676-6413
    DIGGS Wanda.................................AUSTIN.....................512 804-4372
    DUARTE Tiffany..............................AUSTIN.....................512 804-4055
    EINFALT Mark................................AUSTIN.....................512 676-6210
    ESCALANTE Fawn..............................AUSTIN.....................512 676-6598
    FREEZE Colleen..............................AUSTIN.....................512 676-6092
    GAONA Darrell...............................AUSTIN.....................512 676-6141
    GARCIA Naomi................................AUSTIN.....................512 676-6417
    GARCIA Norma................................AUSTIN.....................512 676-6540
    GARCIA Norma................................AUSTIN.....................512 676-6586
    GONZALEZ Ben................................AUSTIN.....................512 676-6593
    GOODMAN Stephanie...........................AUSTIN.....................512 676-6935
    GRAEBER Jan.................................AUSTIN.....................512 676-6889
    GREELEY John................................AUSTIN.....................512 676-6596
    HAMILTON Melissa............................AUSTIN.....................512 676-6602
    HARRIS Kim..................................AUSTIN.....................512 676-6155
    HAYWOOD Kevin...............................AUSTIN.....................512 804-4106
    HERRICK Chris...............................AUSTIN.....................512 676-6253
    HIELD Melissa...............................AUSTIN.....................512 676-6213
    JOHNSON Angelia.............................AUSTIN.....................512 804-4530
    JOHNSON Dirk................................AUSTIN.....................512 804-4422
    JOHNSON Kyson...............................AUSTIN.....................512 676-6290
    JONES Deborah...............................AUSTIN.....................512 804-4651
    JONON Margaret..............................AUSTIN.....................512 676-6565
    KIDD Benjamin...............................AUSTIN.....................512 676-6093
    KING Ann....................................AUSTIN.....................512 676-6505
    KLINE Nikki.................................AUSTIN.....................512 676-6414
    KNIGHT Debra................................AUSTIN.....................512 676-6566
    LANDRUM Mary................................AUSTIN.....................512 804-4814
    LEE Amy.....................................AUSTIN.....................512 804-4410
    LEE Richard.................................AUSTIN.....................512 676-6268
    LOEFFLER Ginger.............................AUSTIN.....................512 676-6338
    LOPEZ-WAGLEY Marisa.........................AUSTIN.....................512 804-4739
    LUEVANO Martha..............................AUSTIN.....................512 804-4858
    LUGO Amy....................................AUSTIN.....................512 676-6031
    LUTZ Toya...................................AUSTIN.....................512 804-4278
    MACE Kara...................................AUSTIN.....................512 676-6577
    MAHAFFEY Lindsey............................AUSTIN.....................512 676-6377
    MARTINEZ Rita...............................AUSTIN.....................512 676-6869
    MATTAX David................................AUSTIN.....................512 676-6020
    MAXWELL Michelle............................AUSTIN.....................512 676-6482
    MCCLOUD Ernest..............................AUSTIN.....................512 676-6790
    MCELRATH Joseph.............................AUSTIN.....................512 804-5010
    MCMASTER Kathy..............................AUSTIN.....................512 804-4125
    MEDINA Marcia...............................AUSTIN.....................512 804-4147
    MORRELL Lorna...............................AUSTIN.....................512 676-6499
    NELSON Jeff.................................AUSTIN.....................512 804-4405
    NORED Michael...............................AUSTIN.....................512 676-6556
    OLIVIER Cynthia.............................AUSTIN.....................512 676-6101
    PALMER Dr. Patrick..........................AUSTIN.....................512 804-4822
    POLK Curtis.................................AUSTIN.....................512 676-6030
    POWERS Mike.................................AUSTIN.....................512 676-6124
    PUCKETT Karen...............................AUSTIN.....................512 804-5020
    RAMIREZ Richard.............................AUSTIN.....................512 804-4148
    RAMIREZ Theresa.............................AUSTIN.....................512 676-6833
    RICHARDSON Ruth.............................AUSTIN.....................512 804-4850
    ROYAL Greg..................................AUSTIN.....................512 676-6200
    SALAS Elijio................................AUSTIN.....................512 676-6525
    SALAZAR Idalia..............................AUSTIN.....................512 804-4403
    SALDANA Teresa..............................AUSTIN.....................512 676-6421
    SLAPE Doug..................................AUSTIN.....................512 676-6416
    SOKOL Deona.................................AUSTIN.....................512 676-6531
    STREY Susan.................................AUSTIN.....................512 676-6756
    SULLIVAN Kerry..............................AUSTIN.....................512 804-4015
    WALKER Jamie................................AUSTIN.....................512 676-6368
    WHEELER Ignatius............................AUSTIN.....................512 676-6835
    WHITE Gary..................................AUSTIN.....................512 676-6252
    WHITEHOUSE Denny............................AUSTIN.....................512 804-7248
    WORMAN Mark.................................AUSTIN.....................512 676-6740
    YORK Robert.................................AUSTIN.....................512 676-6878
    YOUNG Layla.................................AUSTIN.....................512 676-6196
    ZUREK Matthew...............................AUSTIN.....................512 804-4870